Customer Service Representative
3 weeks ago
CUSTOMER SERVICE REPRESENTATIVE We need a Customer Service Representative who can use your customer service and technical background to take great care of our existing customers, help us build relationships with new customers, and help our NEFF team continue to grow. In return for providing our customers with the highest possible level of service, you will receive outstanding benefits and amazing career opportunities with a leading provider of automation solutions across the Midwest and Northeast. As a NEFF Customer Service Representative, here's some of what you will be doing: Receives incoming calls from customers and assists customer in defining their product need, resolving customer issues, placing new orders, and/or providing quotes for future orders. Utilizes established software program to verify or create customer account, maintain documentation of past orders, quotes, pricing and discounts with high degree of accuracy. Answers technical questions using a strong mechanical aptitude in the areas of pneumatics, motion, motors, drives and other applicable products. Quotes price, availability and delivery options to customer with follow-up documentation sent to customer and maintains quote pending file with high degree of accuracy. Receives customer confirmation of quote and initiates purchase order. Knowledge of product specifications and use, informs customer and anticipates needs associated with parts. Sources products within Neff Group, and locates potential vendors for direct purchase of parts. Contacts other party as appropriate to answer customer questions, provide customer support, and refer customer to appropriate party as needed or necessary. Considers alternate methods for satisfying customer orders as needed, i.e. conversion of in-stock parts, ordering from outside distributors, etc. Advises customer of most cost effective method. Tracks and resolves customer complaints regarding incorrect or delayed shipments. Investigates errors and follows up to reduce future errors. Maintains professional, courteous demeanor and interaction with internal and external customers, develops rapport and anticipates needs. SPECIAL SKILLS AND ABILITIES REQUIRED: Strong customer focus. Technical competency. Ability to initiate, maintain, and develop relationships. Computer literacy is required. EDUCATION AND EXPERIENCE: High School Diploma or equivalent required. 2 year College Degree in an engineering related field or equivalent experience desired. 2-3 years of relevant experience with some technical repair or sales experience. Join an industry leader When you join the NEFF team, you'll be joining a team of automation experts that has been growing and thriving for almost a century Our exclusive focus is providing superb service and innovative solutions that our customers cannot find anywhere else. NEFF is a fourth-generation family-owned business dedicated to the success of both its customers and its employees and offers a substantial compensation and benefits package that includes: Competitive salary Generous Paid Time Off (PTO) Health, Dental, and Vision coverage Retirement Savings Plan And more If this sounds like the right fit for you, APPLY TODAY Our customers expect the best Customer Service Representatives, so that's all we hire #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Warrendale, United States Dal-Tile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective To ensure effective and...
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Customer Service Representative
3 weeks ago
Warrendale, United States Dal-Tile Full timeDal-Tile is currently seeking an exceptional **Customer Service Representative** to join our TEAM! As the **Customer Service Representative,** we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. **Primary Objective** To ensure effective...
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Customer Service Representative
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Warrendale, United States Mohawk Industries Inc Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective To ensure effective and...
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Customer Service Representative
2 days ago
Warrendale, Pennsylvania, United States HUB Parking Technology Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at HUB Parking Technology. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and...
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Customer Service Representative
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Warrendale, United States BCforward Full timeBCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the...
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Customer Service Representative
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Warrendale, Pennsylvania, United States Manpower Inc Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Manpower Inc. As a key member of our customer service team, you will be responsible for ensuring seamless order processing and customer satisfaction.Key Responsibilities:Order Processing: Review customer purchase orders for accuracy and...
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Customer Service Representative
2 days ago
Warrendale, Pennsylvania, United States Manpower Inc Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Manpower Inc. As a key member of our customer service team, you will be responsible for reviewing customer purchase orders for accuracy and completeness, facilitating and documenting required purchase order and post-acceptance changes with...
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Customer Service Representative
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Warrendale, United States Daltile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary ObjectiveTo ensure effective and...
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Customer Service Representative
2 days ago
Warrendale, Pennsylvania, United States Microbac Laboratories, Inc. Full timeJob SummaryMicrobac Laboratories, Inc. is seeking a highly skilled Customer Relationship Coordinator to join our team. As a key member of our Customer Relationship team, you will be responsible for providing exceptional customer service to our Tier III clients.Key Responsibilities:Ensure clients have a positive customer experience through proactive and...
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Residential Customer Support Representative
2 weeks ago
Warrendale, Pennsylvania, United States Armstrong Group Full timeAre you looking to make a difference in a rapidly expanding sector? The rising need for smart home security has created an exciting opportunity at Guardian for a Customer Support Representative like you. We offer cutting-edge technology, round-the-clock professional monitoring, and peace of mind to countless customers. Our solutions are installed by skilled...
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Residential Customer Care Representative
2 days ago
Warrendale, Pennsylvania, United States Armstrong Group Full timeAbout the Role:We are seeking a highly skilled and customer-focused Residential Customer Care Representative to join our team at the Armstrong Group. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring the satisfaction of our national customer base.Key Responsibilities:Provide...
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Security Professional
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Warrendale, Pennsylvania, United States GardaWorld Full timeAbout the JobWe are seeking a highly skilled and customer-focused Security Officer to join our team at GardaWorld. As a Security Officer, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their assets.Key Responsibilities:Customer Service: Provide excellent customer service to clients...
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Entry Level Sales Representative
1 month ago
Warrendale, United States bisco industries Full timeDescriptionBisco Industries, Inc. is ranked among the Top 25 Distributors of electronic components and specialty fasteners in North America. We currently have multiple facilities located throughout the United States and Canada. We currently are looking for motivated individuals to work in our sales facilities. Bisco Industries believes our people are our...
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Customer Experience Advocate
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Warrendale, Pennsylvania, United States Armstrong Group Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Residential Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our national customer base, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...
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Customer Support Specialist
2 weeks ago
Warrendale, Pennsylvania, United States Cellular Sales Full timeCellular Sales: Customer Support Specialist Customer Service | Business Development Join a Growing Team at Cellular Sales Are you eager to transform your job into a fulfilling career within a dynamic and supportive environment? Cellular Sales offers a rewarding career path with a family-oriented culture. Your drive to succeed and positive attitude are...
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Customer Experience Coordinator
2 days ago
Warrendale, Pennsylvania, United States Microbac Full timeJob SummaryAt Microbac, we are seeking a highly skilled Customer Relationship Coordinator to join our team. As a key member of our Customer Relationship team, you will play a vital role in providing exceptional customer service to our Tier III clients.Key ResponsibilitiesCustomer Experience: Ensure clients have a positive experience through proactive and...
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Commercial Sales Representative
6 days ago
Warrendale, United States Vector Security, Inc. Full timeJob DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sales Representative.We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters...
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Eligibility Representative
2 weeks ago
Warrendale, United States Pyramid Consulting Full timeImmediate need for a talented Eligibility Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-35887 Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...
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Eligibility Representative
1 month ago
Warrendale, United States Careerbuilder-US Full timeJob Title: Eligibility Representative Job Location: Warrendale, PA within a 50-mile radius. They must be able to come onsite if there are any issues with equipment, internet issues. (Remote but candidates must be local) Job Duration: 6 months+ contract with possibility of extension. Might get converted full-time. Shift Time: Training Schedule...
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Eligibility Representative
4 weeks ago
Warrendale, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Eligibility Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-37870Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...
