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Benefits Technology Specialist Enrollment

3 months ago

Concord, United States Alera Group, Inc. Full time

NEEBCo, an Alera Group Company is seeking to hire an Electronic Enrollment Specialist to join our team. The ideal candidate will be an enthusiastic, service-oriented, detail-focused team player to effectively process employee benefits enrollment requests and related customer service inquiries from our benefits technology platform.

Responsibilities:

  • Understand enrollment and eligibility rules and guidelines
  • Working knowledge of multiple enrollment and billing system platforms
  • Comfort level with Microsoft Office Products and carrier enrollment systems
  • Maintain and develop relationships with assigned client and carrier contacts
  • Assess, clarify and validate client service needs on an ongoing basis and refer to the responsible Account Manager as necessary

Qualifications:

  • Data entry experience
  • Experience with electronic enrollments
  • Experience with client services or managing employee benefits
  • Ability to coordinate multiple entities involved with assigned clients (i.e. Account Managers, Carriers and Third Party Administrators)
  • Ability to prioritize, multi-task and handle interruptions
  • Ability to work independently and as a team member
  • Strong interpersonal and communication skills with co-workers, clients, and vendors
  • Excellent oral and written skills
  • Critical thinker
  • Deadline and detail oriented
  • Strong organizational and time-management


Working Conditions:

  • Fast paced professional office environment
  • Hybrid in office/remote schedule once fully trained

Benefits:

  • Competitive compensation
  • Medical, dental, vision, life, STD, LTD, Accident, Cancer and Voluntary Life insurance offered
  • 401(k) retirement plan with company match
  • Paid holidays
  • Flexible vacation policy
  • Sick time

Job Type: Full-time

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read theCalifornia Consumer Privacy Actprior to applying.

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Starting pay: $18.27 an hour

PandoLogic. Keywords: Compensation / Benefits Specialist, Location: Concord, NH - 03301 Required Preferred Job Industries
  • Customer Service