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Senior Vice President, Account Management
3 months ago
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Vice President, Account Management
Overview
•The North American Markets business is responsible for all of the customer-facing and market supporting functions in the United States and Canada, including sales, business development, business strategy and relationship management (with issuers, merchants, governments and merchant acquirers, technology partners, etc.), delivery, products & solutions, finance, legal, public policy and franchise integrity.
•The Senior Vice President, Fintech Account Management role is responsible for managing interests with FinTech partners including strategy, standards, partnerships, business development and solution development.
•This position reports into the US Regional President.
Role
•Lead NAM market level engagement and execution of MA strategy with our FinTech partners.
•Develop and proactively maintain relationships across FinTech partners at the C-suite level.
•Develop and execute global account plans in close coordination with virtual account team.
•Ensure alignment and manage global interests across the segment, working in close partnership with Product, Services, Legal and finance to execute product and partner strategies.
•Engage FinTech players in strategic dialogue and partnerships covering the full spectrum of MA assets, capabilities and solutions.
•Initiate strategic business conversations with key decision makers around new or emerging opportunities with a focus on driving market share, volume and revenue growth.
•P&L management and deal management for Fintech partner segment.
•Build/develop the team, define and implement the optimal engagement/support model, processes and disciplines to reinforce MA's partnership approach as a strategic differentiator.
•Oversight of business development and account management teams supporting FinTech partners to ensure disciplined approach to sales and relationship management efforts to drive long-term value creation for customers, partners and Mastercard.
•Serve as the expert and advocate for the FinTech partner segment to identify and understand the opportunities, challenges and potential partner priorities to establish mutually beneficial partnerships/commercial relationships. Provide continual and timely education to the broader team.
•Prioritize business development efforts and sell-in strategies to support short, medium and long term objectives.
•Develop strong internal executive level partnerships to ensure cross-functional alignment and maximum support.
•Manage alignment with the overall NAM strategy with regard to strategic priorities, growth objectives and profit contribution.
All About You
•In depth understanding of the payments industry and FinTech Segments
•Ability to develop and maintain high quality relationships at C-suite level of FinTech partners.
•Financial/business acumen.
•Strong people management and leadership experience.
•Demonstrated multi-disciplinary knowledge, i.e. product development, business development, marketing, operations, risk, etc.
•Deep digital technology experience.
•Consultative problem-solving skills.
•Excellent negotiation capabilities and demonstrated influencing skills.
•Superior presentation skills, communication skills.
•Be able to understand and leverage payments technology and innovation to drive results.
•Ability work effectively in a highly matrixed organization.
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
