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Customer Pickup Coordinator

2 months ago

Topeka, United States Kansas Action for Children Full time

at Seaboard in Mission, Kansas, United States Job Description Your OpportunityWe have an exciting Customer Pickup Coordinator opportunity in our Merriam, Kansas office. The Customer Pickup Coordinator plays a vital role in facilitating the smooth operation of transportation logistics between our plant shipping office and our valued customers. The primary responsibility of this role is to act as a liaison between the customer's logistics/transportation team and our shipping offices, ensuring efficient communication and coordination of pickup appointments and carrier information.ABOUT USAt Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. We are a Fortune 500 employer, recently nominated by the Business Journal as one of the "Best Places to Work", representing our dynamic culture, where our employees can contribute and understand why they matter.RESPONSIBILITIESAct as the primary point of contact for communication between the customer's logistics/transportation team and our plant shipping offices.Interface with customers to obtain carrier and trailer information, including Estimated Time of Arrival (ETA), for scheduled pickups.Process and tender Customer Pickup loads for progression.Maintain accurate records of Load Plan Times, carrier information, and ETA updates.Address any concerns or issues related to Load Plan Times or carrier information promptly and effectively.Provide exceptional customer service by promptly responding to inquiries and providing updates on pickup appointments and shipment status.CORE COMPETENCIES FOR SUCCESS IN ALL ROLES:instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.CRITICAL COMPETENCYBalances stakeholdersQUALIFICATIONSThe details listed below are the required knowledge, skills, and/or abilities to perform this role. Reasonable accommodation(s) may be made to enable individuals to perform the essential functions of this job.Bilingual - English and Spanish for verbal and written communication is requiredProficiency with Microsoft suite including Outlook, Word, ExcelEffective written and oral communication skillsGood time management skillsExperience with the transportation and shipping industryAttention to detailSCHEDULESchedule: Monday - Friday 8:00am - 5:00pmWHY SEABOARD FOODS?Medical, vision & dental benefits upon hire401K with company matchPaid Time Off & Company HolidaysWellness ProgramTuition reimbursementEmployee pork purchase programFor a complete list of our benefits please visit our career site:Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.Seaboard Foods is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, gender, sexual orientation, disability, veteran status or any other status protected by law. at Seaboard in Mission, Kansas, United States Job Description Your OpportunityWe have an exciting Customer Pickup Coordinator opportunity in our Merriam, Kansas office. The Customer Pickup Coordinator plays a vital role in facilitating the smooth operation of transportation logistics between our plant shipping office and our valued customers. The primary responsibility of this role is to act as a liaison between the customer's logistics/transportation team and our shipping offices, ensuring efficient communication and coordination of pickup appointments and carrier information.ABOUT USAt Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. We are a Fortune 500 employer, recently nominated by the Business Journal as one of the "Best Places to Work", representing our dynamic culture, where our employees can contribute and understand why they matter.RESPONSIBILITIESAct as the primary point of contact for communication between the customer's logistics/transportation team and our plant shipping offices.Interface with customers to obtain carrier and trailer information, including Estimated Time of Arrival (ETA), for scheduled pickups.Process and tender Customer Pickup loads for progression.Maintain accurate records of Load Plan Times, carrier information, and ETA updates.Address any concerns or issues related to Load Plan Times or carrier information promptly and effectively.Provide exceptional customer service by promptly responding to inquiries and providing updates on pickup appointments and shipment status.CORE COMPETENCIES FOR SUCCESS IN ALL ROLES:instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.CRITICAL COMPETENCYBalances stakeholdersQUALIFICATIONSThe details listed below are the required knowledge, skills, and/or abilities to perform this role. Reasonable accommodation(s) may be made to enable individuals to perform the essential functions of this job.Bilingual - English and Spanish for verbal and written communication is requiredProficiency with Microsoft suite including Outlook, Word, ExcelEffective written and oral communication skillsGood time management skillsExperience with the transportation and shipping industryAttention to detailSCHEDULESchedule: Monday - Friday 8:00am - 5:00pmWHY SEABOARD FOODS?Medical, vision & dental benefits upon hire401K with company matchPaid Time Off & Company HolidaysWellness ProgramTuition reimbursementEmployee pork purchase programFor a complete list of our benefits please visit our career site:Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.Seaboard Foods is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, gender, sexual orientation, disability, veteran status or any other status protected by law. To view full details and how to apply, please login or create a Job Seeker account The link to this job was copied to your clipboard. #J-18808-Ljbffr