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Senior Representative

3 months ago

Nashville, United States Wesco Full time

Wesco - 1410 Fort Negley Blvd [Customer Service Representative] As a Senior Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution; Resolve complex or unusual requests and problems that may require a customized response and communicate solutions; Mentor and give direction to team members and provide training on best practices; Analyze a customer's service needs and refer to other service or technical departments for follow-up or additional information...Hiring Immediately >>