Senior Customer Service Representative

3 days ago


Nashville, Tennessee, United States Cardinal Health Full time
Job Summary

The Senior Representative, Customer Service Operations is a key role within Cardinal Health, responsible for delivering exceptional customer service and managing customer accounts while providing sales support to field sales representatives.

Key Responsibilities
  • Provide outstanding customer service and resolve customer complaints in a timely and professional manner
  • Manage customer accounts, including order fulfillment and sales support
  • Collaborate with field sales representatives to identify sales opportunities and provide sales support
  • Develop and maintain strong relationships with customers to drive business growth and customer satisfaction
  • Stay up-to-date with industry trends and competitor activity to inform sales and customer service strategies
Requirements
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent problem-solving and analytical skills
  • Strong sales and account management skills
  • Ability to work collaboratively as part of a team


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