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Patient Services Representative

4 months ago


Mitchell, United States Avera Health Full time

Full Time QOP Pain Management 525 N Foster St Clerical/Administrative Day Shift Join the team at Avera Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless. Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth. Are you looking for a position that will offer work-life balance while at the same time having the opportunity of making a positive impact in the lives of those in our community? Then become a Patient Service Representative (PSR) Position Highlights: * One week of PTO front-loaded and a generous ongoing paid-time off package. * Options for Free Health Insurance * Career Growth: Great opportunity to obtain healthcare experience for those that are looking to further their education in healthcare or be involved in an ever changing career with upward mobility. * Positive Work Environment: Be part of an organization where we practice the mission in our daily operations and demonstrate our pride by delivering excellent care. Job Summary * The Patient Services Representative (PSR) is accountable for answering the telephone, greeting patients, creating and updating patient and insurance information in the system. * Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes. * Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette. * Provides Avera Chart information to patients and assists as needed in signing up. Education and/or Experience * High school diploma or general education degree (GED) preferred. * One to two years related experience preferred. Work Schedule * Monday-Friday, 8:00am-4:30pm; varies with clinical schedule; 80hrs/2wks Pay The hourly range for this position is listed below. Actual hourly rate dependent upon experience. * $17.50 - $22.00 per hour What Makes Avera Special?