Downtown Evening Service Desk Lead

2 weeks ago


Bozeman, United States Ridge Athletic Clubs Full time
OUR MISSION: To recognize the unique desires of individuals and help them lead better lives.

JOB PURPOSE:
  • The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works closely with and communicate directly with the Downtown General Manager
  • Directs and leads Downtown Service Desk Team in concert with Downtown GM to ensure consistent representation of the Ridge culture and service
  • Assists in new membership sales and inquiries
JOB REQUIREMENTS:

Education:
  • High School Diploma with some college preferred
  • Community CPR/AED or higher, within the first 90 days of employment
Experience:
  • Minimum of one year of experience providing outstanding customer service
  • Previous experience in a leadership role
Skills:
  • Ability to lead and develop team members
  • Must possess good communication and written skills. Must be able to verbally communicate instructions and Club Guidelines in a positive manner with Members, Guests and Service Desk Team
  • Team-player, energetic, self-starter, detail oriented and highly motivated, able to prioritize, organize and follow through with projects
  • Must have the ability to multitask in a high paced and dynamic environment
  • Enthusiasm for promoting personal health and fitness
  • Ability to lead by example with all club tasks, processes and procedures
  • Must be able to direct and ensure all service desk employees follow Club Guidelines for cleanliness and club procedures
Benefits:
  • Membership Sales Commission
  • Employee discounts
  • Training & development
  • Complimentary Ridge membership
Scheduling Requirements:
  • This is a part-time position of 15-20 hours per week


Compensation: $20.00 - $22.00 per hour

Ridge Athletic Clubs

At the Ridge, our mission is to recognize the unique desires of individuals and help them lead better lives. Whether someone is training for a triathlon, working towards a better fitness level, or they simply want to have a healthy and fun pastime, we are here to help them succeed. If you're passionate about helping people improve their lives, the Ridge may be for you.

Company Website:

  • Bozeman, United States Ridge Athletic Club Full time

    OUR MISSION: To recognize the unique desires of individuals and help them lead better lives. JOB PURPOSE: The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works closely with and communicate...


  • Bozeman, United States Ridge Athletic Clubs Full time

    OUR MISSION: To recognize the unique desires of individuals and help them lead better lives.JOB PURPOSE:The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works closely with and communicate...


  • Bozeman, United States Ridge Athletic Clubs Full time

    Job DescriptionJob DescriptionOUR MISSION: To recognize the unique desires of individuals and help them lead better lives.JOB PURPOSE:The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works...


  • Bozeman, United States Ridge Athletic Clubs Full time

    OUR MISSION: To recognize the unique desires of individuals and help them lead better lives. JOB PURPOSE: The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works closely with and communicate...


  • Bozeman, United States Ridge Athletic Clubs Full time

    Are you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you! Our Service Desk Representatives at our Downtown Ridge location provide an outstanding experience to our customers and work to provide a safe, clean, and happy...


  • Bozeman, United States Ridge Athletic Clubs Full time

    Job DescriptionJob DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you! Our Service Desk Representatives at our Downtown Ridge location provide an outstanding experience to our customers and work to...


  • Bozeman, United States Ridge Athletic Clubs Full time

    Job DescriptionJob DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you! Our Service Desk Representatives provide and outstanding experience to our customers and work to provide a safe, clean, and happy...


  • Bozeman, United States Level5 Hospitality Full time

    Job DescriptionJob DescriptionDuties:- Greet and welcome guests in a friendly and professional manner- Check-in and check-out guests efficiently and accurately- Answer phone calls and respond to guest inquiries- Provide information about hotel facilities, services, and local attractions- Handle guest complaints or concerns with empathy and professionalism-...

  • Guest Service Agent

    4 days ago


    Bozeman, United States Kimpton Hotels & Restaurants Full time

    Job SnapshotWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the...

  • Front Desk Agent

    5 days ago


    Bozeman, United States Best Western Plus GranTree Inn Full time

    Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...

  • Lead Line Cook

    7 days ago


    Bozeman, United States Kimpton Hotel Full time

    The Kimpton Armory Hotel in downtown Bozeman Montana is looking for highly motivated and passionate cooks to join our team! We have 3 restaurants, our fine dining flagship is Fieldings, where we serve Modern Mountain Cuisine focusing on local products and polished techniques. Fine dining experience is preferred but not required. Must be passionate in all...


  • Bozeman, United States PF Management Group Full time

    Our Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will be...

  • Guest Service Agent

    3 weeks ago


    Bozeman, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AKB7 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...


  • Bozeman, United States PF Management Group Full time

    Job DescriptionJob DescriptionOur Job OpeningWe are searching for an Overnight Closer (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! The...


  • Bozeman, United States Planet Fitness Inc. Full time

    Our Job Opening We are searching for an Overnight Closer (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! The Member Services...


  • Bozeman, United States Fix Network Full time

    We have a Customer Service Representative opportunity at our Bozeman, MT location. This opportunity comes with a salary range of $18 to $20 an hour based on experience.As a Customer Service Representative, you willBe the face of the branch, providing exceptional customer service to every guest, every time Quote, prepare work orders & invoices, and receive...