Downtown Service Desk Representative
1 week ago
Requirements:
- High School Diploma
- Must have a flexible schedule as demands might require working at least two weekends per month, evenings, holidays and special events
- Community CPR/AED or higher, within the first 90 days of employment
- Preferred minimum of 2 years in customer service, preferably in an athletic club, as a barista, or another service industry
- Be able to count and verify cash, shift activity, and gift certificates, with departing shift
- Be able to use basic computer skills
- Be able to recognize and greet our members by name
- Answer multiple phone lines, be able to transfer, and leave voicemails as necessary
- Keep locker rooms cleaned and stocked with necessary supplies
- Keep equipment and gym space maintained and cleaned
- Basic knowledge of membership sign up and membership changes and alterations
- Multi-tasking is a priority
- Work with members and guests in a respectful and courteous manner
- Remain sensitive to others and maintain a genuine interest in working for our members best interests
- Maintain a positive attitude while working with members and staff
- Demonstrate qualities of leadership, responsibility, and maturity
- Alert supervisor of any current or potential problems
- Possess good communication and written skills
- Be able to comprehend instructions and information
- Have the people skills necessary to work effectively with the members and fellow employees
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