Program Manager

2 weeks ago


Jacksonville, United States CareerBuilder Full time

Eldergrow

brings joy and purpose to our growing community of elders through indoor therapeutic gardening - bringing nature indoors. Join our small, but mighty team

The

Program Manager

will oversee all aspects of Eldergrow's various Therapeutic Horticulture Garden (THG) Program, including Customers, Eldergrow Educators, and Therapy Gardens. Also, support our Do-it-yourself and Nature Portal programs.

Mission:

Eldergrow brings joy and purpose to our growing community of elders through indoor therapeutic gardening.

Learn more about our mission and the important work we do

:

Eldergrow

Position is full time

with

benefits including

Medical, dental, vacation, and sick leave.

Location:

Mostly remote with occasional work at senior living community partners

Essential Duties and Responsibilities:

Manage Customer Experience:
Provide exceptional Customer Service and monthly customer training.
Nurture existing relationships by sharing new resources.
Create monthly presentations, check-ins, and develop relationships with community contacts.
Educator Support: Provide exceptional service to our Educators by providing appropriate support and tools, resolving issues, and ensuring timely and accurate invoice processing.
Educator Retention: Preserve Educators through applicable training and consistent, solution-oriented communication.
Facilitate monthly Customer virtual calls.
Collaborate with the Eldergrow team to provide excellent customer and Educator support.
Ensure partners receive monthly resource emails.
Present recommendations for excellent programming and customer experience.
Manage garden maintenance through Educator and customer coaching.
Ensure follow-up with customers and Eldergrow Educators.
Portal Analytics and Portal login creation/assistance.
Manage Educator support Inbox.

Manage Therapeutic Horticulture Gardens Program:
Support THG Curriculum: Coordinate with the Curriculum team on lessons and quarterly Curriculum Development. Manage activity lesson access.
Garden Maintenance: Manage garden health and overall appearance through Educator training. Ensure only safe, non-toxic plants are used.
Educator & Class Supplies: Collaborate with Inventory Specialist and Curriculum Trainer to ensure supplies are in stock, at best value, and shipped to new Educators. Help ensure approved plants are used.
Acting Eldergrow Educator: Act as occasional substitute Educator to cover unassigned communities.

Manage Contracted Educators:
Support the recruitment process as needed.
Oversee new Eldergrow Educator Onboarding.
Support office team to request, collect, and file New Eldergrow Educator paperwork (W9, Background Check, Proof of insurance, Contractor Agreement).
Oversee Educator Training.
Introduce Educators to community contacts.
Provide ongoing support to Educators and nurture Educators for retention via inbox, internal Facebook page, Educator Meetings and other streamlined communications.
Support Educator needs, training trends, and garden award oversight.
Manage class calendar.
Track services provided for invoicing and payment.
Quality Control.
Further Develop Processes & Tools.
Other duties as assigned.

Application Instructions:

In your cover letter, explain how three of your superpowers will drive your success in this position, and include it with your resume.
#J-18808-Ljbffr



  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the general direction of the AVP - Construction & Capital Programs, this position manages the Authority’s design and construction program for the JTA’s owned-facilities and transit amenities, and the delivery for the vertical program of projects. Responsibilities include overseeing vertical projects to ensure adherence to schedule,...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the general direction of the AVP - Construction & Capital Programs, this position manages the Authority’s design and construction program for the JTA’s owned-facilities and transit amenities, and the delivery for the vertical program of projects. Responsibilities include overseeing vertical projects to ensure adherence to schedule,...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the general direction of the AVP - Construction & Capital Programs, this position manages the Authority’s design and construction program for the JTA’s owned-facilities and transit amenities, and the delivery for the vertical program of projects. Responsibilities include overseeing vertical projects to ensure adherence to schedule,...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job: Under the general direction of the AVP - Construction & Capital Programs, this position manages the Authoritys design and construction program for the JTAs owned-facilities and transit amenities, and the delivery for the vertical program of projects. Responsibilities include overseeing vertical projects to ensure adherence to schedule,...

  • Program Manager

    3 weeks ago


    Jacksonville, United States AIDS Healthcare Foundation Full time

    Job DescriptionJob DescriptionOverviewAMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its...

  • Program Manager

    4 weeks ago


    Jacksonville, United States Federal Heath Full time

    Job DescriptionJob DescriptionJOB RESPONSIBILITIES:A Program Manager is a member of the Account Management Services team and is responsible for the management of signage accounts.For example, when a sign program is sold to a company for multiple locations of their stores or hotels or restaurants, your task is to organize and coordinate it to its on-time...

  • Program Manager

    4 weeks ago


    Jacksonville, United States JACKSONVILLE ARTS AND MUSIC Full time

    Job DescriptionJob DescriptionSalary: 40000Employer: Jacksonville Arts & Music School Full time, approx. 40-50 hours per weekWho we areJAMS is a Creative Youth Development Program with a vision to create positive change in our community by developing tomorrow’s problem solvers, creative thinkers, and innovative leaders. Our goal is to establish trust,...


  • Jacksonville, United States PLS Logistics Services Full time

    Job Posting: Manager in Training The Manager in Training program is a 4-month rotational program to learn the sales tactics, operations and corporate responsibilities of an Associate Group Sales Manager (GSM) at PLS Logistics. The ultimate goal of this program is create leadership opportunities within the brokerage management team. Top candidates finishing...


  • Jacksonville, United States PLS Logistics Full time

    Job DescriptionJob DescriptionJob Posting: Manager in TrainingThe Manager in Training program is a 4-month rotational program to learn the sales tactics, operations and corporate responsibilities of an Associate Group Sales Manager (GSM) at PLS Logistics.  The ultimate goal of this program is create leadership opportunities within the brokerage...

  • Program Nurse Manager

    3 weeks ago


    Jacksonville, United States Partnership for Child Health Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offVision insuranceThe Program Nurse Manager assumes responsibility to ensure the smooth and efficient delivery of healthcare across the continuum of services. Maintains compliance with applicable state, federal and national regulations, and the American Cleft...

  • Program Manager

    3 weeks ago


    Jacksonville, Florida, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!   Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?   If so, AIDS...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the direction of the Program Manager – Vertical in Construction & Capitol Programs, this position is responsible for managing the assigned capital construction projects implemented by the Construction & Capitol Programs department within the System Development Division.Essential Job Functions:Prioritizes, plans, schedules, and oversees...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the direction of the Program Manager – Vertical in Construction & Capitol Programs, this position is responsible for managing the assigned capital construction projects implemented by the Construction & Capitol Programs department within the System Development Division.Essential Job Functions:Prioritizes, plans, schedules, and oversees...


  • Jacksonville, United States Jacksonville Transportation Authority Full time

    Summary of Job:Under the direction of the Program Manager – Vertical in Construction & Capitol Programs, this position is responsible for managing the assigned capital construction projects implemented by the Construction & Capitol Programs department within the System Development Division.Essential Job Functions:Prioritizes, plans, schedules, and oversees...

  • Summer Internship

    3 weeks ago


    Jacksonville, United States The Fresh Market Full time

    We are proud to be an Equal Opportunity Employer:: The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.? Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so...


  • Jacksonville, Florida, United States Brightspeed Full time

    Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies,...


  • Jacksonville, United States ClearanceJobs Full time

    Training Management Program Analyst This position requires an active Secret clearance. The Training Management Program Analyst shall assist in the management and input of policy recommendations for operations training programs for the Air Force Forces (AFFOR) staff, AOC, Air Defense Sectors (ADS), and Continental United States (CONUS) fighter units...


  • Jacksonville, Florida, United States Johnson & Johnson Full time

    Johnson & Johnson is currently seeking a Sr. Program Manager, ACUVUE Practice Engagement to join our Johnson & Johnson Vision Care, Inc. Team based remotely in the continental United States. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated,...

  • Program Analyst

    3 weeks ago


    Jacksonville, United States Office of Workers' Compensation Programs Full time

    Summary This position is located in the Department of Labor (DOL), Office of Workers' Compensation Programs (OWCP), Division of Administrative Operations, Branch of Program Integrity. This position is inside the bargaining unit. Duties Major duties include: Establishes, develops, and disseminates internal control policies and procedures for the...


  • Jacksonville, United States Raytheon Technologies Corporation Full time

    Mentor and support a team of contracts professionals in expanding Govt contracts knowledge and overall business acumen to improve the financial position of the business. Manage pre-award functions from receipt of solicitation, proposal development, Contracts, Government, Manager, Program, Contract, Senior, Manufacturing, Business Services