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Medical Office Front Desk

4 months ago

Fort Myers, United States Joint Implant Surgeons Full time

Job Type

Full-time

Description

About us

Joint Implant Surgeons of Florida (JISF) is a physician owned, private practice in Florida specializing in Orthopedics, Spine and Pain Management.

JISF is seeking a Front Desk Agent to join our medical office team in Fort Myers, FL.

As a Front Desk Agent, you will be responsible for the customer experience. We are looking for a candidate with a friendly, positive attitude who can pay great attention to detail.

QUALIFICATIONS:

  • High school diploma or equivalent required.
  • Strong interpersonal skills and customer service experience.
  • Ability to multitask and stay organized with a high degree of accuracy.
  • Knowledge of medical terminology and HIPAA laws preferred.
JOB RESPONSIBILITIES:
  • Greeting patients, collecting patient payments (Check in or check out)
  • Documenting and confirming patient information using our Electronic Medical Records System (EMR)
  • Ensuring patient insurance cards and identification cards in EMR are up to date
  • Preparing charts for clinic
  • Patient customer service (fielding general questions, directing patients etc.)
  • Back up to Medical Records Associate
  • Various additional duties as needed
Job Type: Full Time

Schedule:
  • Weekdays Monday-Friday
  • No weekends

Competitive pay and generous, comprehensive benefits package.

Requirements

Experience:

Computer literate

Medical terminology: 1 year (Preferred)

EMR systems: 1 year (Preferred)

Health insurance, basic knowledge a plus.