Client Advocate I
2 weeks ago
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you
Client Advocate I (on-call/casual)
Family Service Center
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
WAGE RANGE: $18.00-$19.40/hour
JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as an on-call/casual Client Advocate I at our Family Service Center location.
This position, under general supervision, will maintain a clean, safe, and secure environment for clients by providing referral information on a wide variety of topics, including housing, employment, and healthcare and de-escalating situations as appropriate. They will check all clients for prohibited items prior to their entry into the facility and communicate information regarding clients and programmatic concerns both in writing and verbally to other staff.
They will ensure that rules and policies are enforced consistently.
ESSENTIAL FUNCTIONS:
- Provide high quality customer service to all persons by completing all applicable client requests.
- Be vigilant of the facilities safety and security by utilizing conflict resolution and de-escalation skills to defuse crisis situations as required.
- Responsible for promptly and accurately collecting, entering, managing and reporting of client data into systems of record.
- Respond to and submit incident reports for all instances of chemical abuse, theft, threats and violations of program rules.
- Serve as a Mandated Reporter.
- Complete regular rounds checking all exits, fire doors, and safety equipment, as well as monitoring residents' activities in common areas to ensure safety and security.
- May drive van and/or administer breathalyzers, as required for program.
- Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
- Ability to work with low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
- High school graduate or equivalent.
- Valid Minnesota Driver's License required
- Ability to accurately enter data into computer system for reporting purposes.
- Must be 21 years of age and successfully pass a criminal and a Department of Human Services background check, if required by program license.
- Minimum of (1) one year of relevant experience.
JOB CLASSIFICATION: Casual/On-Call; Hourly; Non-Exempt
Catholic Charities is an equal opportunity employer.
Job Description Updated: 4/19/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
-
Client Advocate I
4 weeks ago
Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full timeJob DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate I (on-call/casual)Family Service CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...
-
Client Advocate I
2 months ago
Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full timeJob DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate I (on-call/casual)Family Service CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...
-
Client Advocate
3 days ago
St Louis, United States International Institute of St. Louis Full timeAre you a problem solver with a passion for helping others? Do you find fulfillment in advocating for clients and ensuring their needs are met? If so, then our full-time Client Advocate position at the International Institute of St Louis is the perfect opportunity for you! As a Client Advocate, you will directly interact with clients and providing them with...
-
Client Advocate
1 day ago
St Louis, United States International Institute of St. Louis Full timeAre you a problem solver with a passion for helping others? Do you find fulfillment in advocating for clients and ensuring their needs are met? If so, then our full-time Client Advocate position at the International Institute of St Louis is the perfect opportunity for you! As a Client Advocate, you will directly interact with clients and providing them with...
-
PEO Client Advocate
3 weeks ago
St Petersburg, United States Paychex Full timePerforms an in depth needs analysis during client interactions. Maintains current knowledge of Paychex products and services. Evaluate a client's suite of products and make any recommendation to ensure their business needs are met. Responds to client Advocate, Client, Healthcare
-
Provider Relations Advocate
4 weeks ago
St. Paul, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Abuse Response Services Advocate
3 weeks ago
St Paul, United States Canvas Health Full timeAbuse Response Services Advocate All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Range Dependent upon qualifications $19.13 - $22.16 On-call scheduled hours pay rate: Weeknights $1.00/hour Weekends $2.50/hour Holidays $2.75/hour While answering a crisis call you are paid base...
-
Family & Legal Support Advocate
3 weeks ago
St Paul, United States Women's Advocates Full timeJob Type Full-time Description I. POSITION SUMMARY This position is responsible for providing direct advocacy services to residents and aftercare participants of Women's Advocates. The Family and Legal Support Advocate provides and helps connect victims of domestic violence systems to information, resources, crisis intervention, referrals, and court...
-
PEO Client Advocate
1 month ago
St Petersburg, United States Paychex Full timeOverview Acts as primary point of contact and key advocate for clients with responsibility for Client Retention and product utilization. Works with internal partners and leadership at all level to resolve client concerns and protect client satisfaction, retention and revenue. Works to entrench our position in the marketplace as a quality human resource...
-
PEO Client Advocate
2 weeks ago
St Petersburg, United States Paychex Full timeOverview Acts as primary point of contact and key advocate for clients with responsibility for Client Retention and product utilization. Works with internal partners and leadership at all level to resolve client concerns and protect client satisfaction, retention and revenue. Works to entrench our position in the marketplace as a quality human resource...
-
Customer Care Advocate
2 weeks ago
St Paul, United States Hire Standard Staffing Full time(High Paying) Remote SalesAmerican Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career...
-
Patient Advocate
2 weeks ago
St Paul, United States Elevate Patient Financial Solution Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Saint Paul, MN. The Full-Time schedule for this role will be Monday-Friday 8:00am -4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their...
-
Youth Advocate
3 weeks ago
St. Paul, United States The Salvation Army USA Central Territory Full timeQualifications High School Diploma/GED required. Two years of college preferred. Experience working in a social service setting preferred. Ability to accept supervision and work with a team of co-workers. Ability to work well with youth of diverse cultural and socioeconomic groups, respect confidentiality, able to work within ethical and legal parameters...
-
Youth Advocate
2 weeks ago
St. Paul, United States The Salvation Army USA Central Territory Full timeQualifications High School Diploma/GED required. Two years of college preferred. Experience working in a social service setting preferred. Ability to accept supervision and work with a team of co-workers. Ability to work well with youth of diverse cultural and socioeconomic groups, respect confidentiality, able to work within ethical and legal parameters...
-
Client Relationship Manager
3 weeks ago
St. Paul, United States Infinite Campus Full timeJob Description The Client Relationship Manager focuses on delivering tangible value to clients and driving long-term relationship growth. They seek opportunities to expand their scope of work with clients, identify cross-selling and upselling opportunities, and continuously demonstrate the ROI of Infinite Campus products and services. The CRM is...
-
Client Relationship Manager
2 weeks ago
St. Paul, United States Infinite Campus Full timeJob Description The Client Relationship Manager focuses on delivering tangible value to clients and driving long-term relationship growth. They seek opportunities to expand their scope of work with clients, identify cross-selling and upselling opportunities, and continuously demonstrate the ROI of Infinite Campus products and services. The CRM is...
-
Case Manager
4 weeks ago
St. Paul, United States Goodwill-Easter Seals of Minnesota Full timeDescription Position Summary: The Case Manager provides case management coordination, individual case planning, monitoring of participants' progress, coordination, and facilitation of progress meetings as well as tracking and reporting individual and program activities. Is accountable for providing comprehensive and excellent services with the goal of...
-
Case Manager
2 weeks ago
St. Paul, United States Goodwill-Easter Seals of Minnesota Full timeDescription Position Summary: The Case Manager provides case management coordination, individual case planning, monitoring of participants' progress, coordination, and facilitation of progress meetings as well as tracking and reporting individual and program activities. Is accountable for providing comprehensive and excellent services with the goal of...
-
Member Service Representative I
4 weeks ago
St Paul, United States Ideal Credit Union Full timeIdeal Credit Union is a large Twin Cities credit union with over one billion in assets and six branch locations. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I position. This individual is...
-
Member Service Representative I
2 weeks ago
St Paul, United States Ideal Credit Union Full timeIdeal Credit Union is a large Twin Cities credit union with over one billion in assets and six branch locations. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I position. This individual is...