See more Collapse

Client Advocate I

1 month ago

Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time
Job DescriptionJob Description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you

Client Advocate I (on-call/casual)

Family Service Center

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.

As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.

WAGE RANGE: $18.00-$19.40/hour

JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as an on-call/casual Client Advocate I at our Family Service Center location.

This position, under general supervision, will maintain a clean, safe, and secure environment for clients by providing referral information on a wide variety of topics, including housing, employment, and healthcare and de-escalating situations as appropriate. They will check all clients for prohibited items prior to their entry into the facility and communicate information regarding clients and programmatic concerns both in writing and verbally to other staff.

They will ensure that rules and policies are enforced consistently.

ESSENTIAL FUNCTIONS:

  1. Provide high quality customer service to all persons by completing all applicable client requests.
  2. Be vigilant of the facilities safety and security by utilizing conflict resolution and de-escalation skills to defuse crisis situations as required.
  3. Responsible for promptly and accurately collecting, entering, managing and reporting of client data into systems of record.
  4. Respond to and submit incident reports for all instances of chemical abuse, theft, threats and violations of program rules.
  5. Serve as a Mandated Reporter.
  6. Complete regular rounds checking all exits, fire doors, and safety equipment, as well as monitoring residents’ activities in common areas to ensure safety and security.
  7. May drive van and/or administer breathalyzers, as required for program.
  8. Other duties as assigned.

MINIMUM QUALIFICATIONS/EXPERTISE:

  • Ability to work with low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
  • High school graduate or equivalent.
  • Valid Minnesota Driver's License required
  • Ability to accurately enter data into computer system for reporting purposes.
  • Must be 21 years of age and successfully pass a criminal and a Department of Human Services background check, if required by program license.
  • Minimum of (1) one year of relevant experience.

JOB CLASSIFICATION: Casual/On-Call; Hourly; Non-Exempt

Catholic Charities is an equal opportunity employer.

Job Description Updated: 4/19/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.

We have other current jobs related to this field that you can find below

  • Client Advocate I

    1 month ago

    St Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Are you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate I (on-call/casual)Family Service CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex, Catholic...

  • Client Advocate I

    1 month ago

    St Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you!Client Advocate I (on-call/casual)Family Service Center The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic...

  • Client Advocate I

    3 weeks ago

    St Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you!Client Advocate I (on-call/casual)Family Service Center The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic...

  • Client Advocate II

    5 days ago

    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate II St Paul Opportunity CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly...

  • Client Advocate II

    5 days ago

    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate II (part-time; 0.6 FTE)St Paul Opportunity CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...

  • Client Advocate

    3 weeks ago

    Saint Louis, United States International Institute of St. Louis Full time

    Job DescriptionJob DescriptionAre you a problem solver with a passion for helping others? Do you find fulfillment in advocating for clients and ensuring their needs are met? If so, then our full-time Client Advocate position at the International Institute of St Louis is the perfect opportunity for you! As a Client Advocate, you will directly interact with...

  • Abuse Response Services Advocate

    3 weeks ago

    Saint Paul, United States Canvas Health Full time

    Job DescriptionJob DescriptionAbuse Response Services AdvocateAll are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply!Salary RangeDependent upon qualifications$19.13 - $22.16On-call scheduled hours pay rate:Weeknights $1.00/hourWeekends $2.50/hourHolidays $2.75/hourWhile answering a crisis call...

  • Abuse Response Services Advocate

    4 weeks ago

    Saint Paul, United States Canvas Health Full time

    Job DescriptionJob DescriptionAbuse Response Services AdvocateAll are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply!Salary RangeDependent upon qualifications$19.13 - $22.16On-call scheduled hours pay rate:Weeknights $1.00/hourWeekends $2.50/hourHolidays $2.75/hourWhile answering a crisis call...

  • Peo Client Advocate

    4 weeks ago

    Saint Petersburg, United States Paychex Full time

    Overview: Acts as primary point of contact and key advocate for clients with responsibility for Client Retention and product utilization. Works with internal partners and leadership at all level to resolve client concerns and protect client satisfaction, retention and revenue. Works to entrench our position in the marketplace as a quality human resource...

  • Recovery Advocate Supervisor

    2 weeks ago

    Saint Paul, United States Wayside Recovery Center Full time

    Job DescriptionJob DescriptionOur mission is to break the cycle of addiction and trauma for women, children and families.WHO WE ARESeventy years ago Wayside Recovery Center, formerly The Wayside House, Inc., began with a mission to improve the quality of women’s lives. Since then, Wayside has become an expert in delivering gender-specific and...

  • Youth Advocate

    3 weeks ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Licensing requires staff to be at least 21 years of age and older.Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect...

  • Youth Advocate

    2 months ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Licensing requires staff to be at least 21 years of age and older.Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect...

  • Youth Advocate

    3 weeks ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Licensing requires staff to be at least 21 years of age and older.Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect...

  • Youth Advocate

    4 weeks ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Licensing requires staff to be at least 21 years of age and older.Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect...

  • Overnight Shelter Advocate

    4 weeks ago

    Saint Paul, United States Tubman Full time

    Job DescriptionJob DescriptionSalary: 21.00Tubman is seeking overnight shelter advocates to join a dynamic and collaborative team to provide welcoming, supportive, and affirming care to all shelter residents, callers to our 24/7 resource line, and walk-in clients. This is an awake overnight position. We are currently hiring for the following...

  • Overnight Shelter Advocate

    4 weeks ago

    Saint Paul, United States Tubman Full time

    Job DescriptionJob DescriptionSalary: 21.00Tubman is seeking overnight shelter advocates to join a dynamic and collaborative team to provide welcoming, supportive, and affirming care to all shelter residents, callers to our 24/7 resource line, and walk-in clients. This is an awake overnight position. We are currently hiring for the following...

  • Overnight Shelter Advocate

    3 weeks ago

    Saint Paul, United States Tubman Full time

    Job DescriptionJob DescriptionSalary: 21.00Tubman is seeking overnight shelter advocates to join a dynamic and collaborative team to provide welcoming, supportive, and affirming care to all shelter residents, callers to our 24/7 resource line, and walk-in clients. This is an awake overnight position. We are currently hiring for the following...

  • Youth Advocate

    4 weeks ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect confidentiality, able to work within ethical and legal parameters of...

  • Youth Advocate

    3 weeks ago

    Saint Paul, Minnesota, United States The Salvation Army USA Central Territory Full time

    QualificationsHigh School Diploma/GED required. Two years of college preferred. Experience working in a social service setting preferred.Ability to accept supervision and work with a team of co-workers.Ability to work well with youth of diverse cultural and socioeconomic groups, respect confidentiality, able to work within ethical and legal parameters of...

  • Primary Advocate

    1 month ago

    Saint Paul, United States Dungarvin Full time

    Do you have an interest in starting a career in IT, have a passion for helping others, and enjoys project-based work? We would love to talk to you! Have you been a Caregiver and are looking to move into the professional space?   WHAT WE OFFER: Generous 21 Days of PTO FREE Long term Life Insurance FREE Long term Disability 401(k) plan with 3% match vested...