Client Service Manager II

4 weeks ago

Mt Laurel, United States Gallagher Full time

About Us:

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply.

Overview:

We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?

We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide.

Responsibilities:

How will you affect the business?

  • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
  • Guide your team members in addressing a clients risk management needs through consultative conversations.
  • Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
  • Conduct periodic audits to ensure compliance standards and service levels are met.
  • Maintain accurate client and policy data and documents within Gallagher systems.
  • Use Gallagher's technology to improve your productivity and quality.
Skills for Success:
  • Develop professional relationships with your internal and external partners
  • Utilize your resilient and adaptable mentality in the face of shifting priorities
  • Eagerness to collaborate with all Gallagher teams and employees
Qualifications:
  • Bachelor's degree with a minimum of 3+ years client service and/or claims management experience -OR- High School degree/GED with a minimum 8+ years client service and/or claims management experience.
  • Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.

#LI-PM1

Compensation and Benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Project Manager II

    3 weeks ago

    Mt Laurel, United States Waste Management , Inc. Full time

    Oversees planning and execution of large and moderately complex projects. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be Project Manager, Manager, Manufacturing, Project

  • Tax Manager

    2 weeks ago

    Mt Laurel, United States EisnerAmper Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you...

  • Client Service Coordinator

    1 month ago

    Laurel, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    4 weeks ago

    Laurel, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    4 weeks ago

    Laurel, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • food service supervisor ii

    2 days ago

    Laurel, Maryland, United States State of Maryland - DJS Cheltenham Youth Detention Center Full time

    IntroductionMission Statement:�To transform young people's lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.\rVision Statement:�Providing pathways to success for youth and families through partnerships across Maryland.\r...

  • Project Manager II

    2 weeks ago

    Laurel, Montana, United States Waste Management , Inc. Full time

    Oversees planning and execution of large and moderately complex projects. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be Project Manager, Manager, Manufacturing, Project

  • Retirement Plan Consultant II- Philadelphia PA

    2 weeks ago

    Mt Laurel, United States Corebridge Financial Full time

    Retirement Plan Consultant II- Philadelphia PA page is loaded Retirement Plan Consultant II- Philadelphia PA Apply locations 307 Fellowship Road, Mt Laurel, NJ time type Full time posted on Posted 12 Days Ago job requisition id JR2401005 Who we are Corebridge helps people make some of the most meaningful decisions they’re ever going to make. We help them...

  • Outside Client Services Specialist II

    1 month ago

    Mt Juliet, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the...

  • Outside Client Services Specialist II

    4 weeks ago

    Mt Juliet, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the...

  • Client Service Manager II

    1 month ago

    Mt Prospect, United States Siemens Industry Software GmbH Full time

    **Client Service Manager II - Smart Buildings/Automation - Mount Prospect, IL** * Mount Prospect, United States of America * Customer Services * 302573 Smart Infrastructure ** Job Description** **Join our team! Recognized by Fortune as Worlds Most Admired Companies 2021** **Our Culture:** At Siemens, we live and foster an ownership culture, in which...

  • Client Service Manager II

    4 weeks ago

    Mt Prospect, United States Siemens Industry Software GmbH Full time

    **Client Service Manager II - Smart Buildings/Automation - Mount Prospect, IL** * Mount Prospect, United States of America * Customer Services * 302573 Smart Infrastructure ** Job Description** **Join our team! Recognized by Fortune as Worlds Most Admired Companies 2021** **Our Culture:** At Siemens, we live and foster an ownership culture, in which...

  • Client Services Representative

    2 weeks ago

    Mount Laurel, United States Fieldprint Full time

    About Us: Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors. Fieldprint is at the forefront of our industry. We offer...

  • Entry Level Client Relations Manager

    1 week ago

    Laurel, United States DreamCrafters Management Full time

    Job DescriptionJob DescriptionAt Dreamcrafters Management, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has...

  • Client Services Representative

    2 weeks ago

    Mount Laurel, New Jersey, United States Fieldprint Full time

    About Us:Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.Fieldprint is at the forefront of our industry. We offer a...

  • Client Services Representative

    2 weeks ago

    Mount Laurel, New Jersey, United States Atlanticare Regional Medical Center, Inc. Full time

    JOB TITLE:Client Services Representative at HospitalThe Client Services Representative is responsible for providing office support at the front desk in either a Hospital, Ambulatory, or Surgery Center setting.The representative ensures timely scheduling of patient appointments, manages patient insurance information, inputs client data into the computer, and...

  • Electrician - Service Technician

    1 month ago

    Laurel, United States Hawkins Electric Service Full time

    Job DescriptionJob DescriptionWe are accepting applications for a Service Electrician!We offer:Health InsuranceDental InsuranceVision InsuranceLife InsurancePaid Vacation/PTOPaid Holidays401k w/matchingCompany vanQualifications:5+ years electrical experienceKnowledge of NEC and local codesJourneyman's License desirableProblem solving and critical...

  • Client Advisory Services Accounting Associate

    1 month ago

    Laurel, United States HORNE Full time

    HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Public and Middle Market team brings an owner’s mindset to companies and delivers game-changing results. We help clients...

  • Client Advisory Services Accounting Associate

    4 weeks ago

    Laurel, United States HORNE Full time

    HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Public and Middle Market team brings an owner’s mindset to companies and delivers game-changing results. We help clients...

  • Client Services Coordinator

    2 weeks ago

    Mt Joy, United States North Group Consultants Full time

    Job Title: Client Services Coordinator / Customer Service Representative Company: Stewardship Advisors, LLC Stewardship Advisors, LLC, located in Mt. Joy, PA, is dedicated to meeting clients at the intersection of life and finance. The organization is committed to developing personalized plans to assist clients in making sound financial decisions. As a...