IT Solutions Engineer

3 months ago

Greeneville, United States Insight Recruitment Full time

Are you an experienced IT professional with a passion for technology and a knack for problem-solving? Do you thrive in dynamic environments where you can leverage your expertise in Managed Service Providers (MSP), server management (VMware or Hyper-V), and network infrastructure? If so, we have an exciting opportunity for you

We are seeking an IT Solutions Engineer to join our team and play a critical role in delivering top-tier IT solutions to our clients. The ideal candidate will bring a robust background in MSP environments, extensive experience with server technologies, and a deep understanding of network systems. In this position, you will have the opportunity to mentor and guide other team members, fostering a culture of continuous learning and professional development.

This role requires a daily onsite presence at our facility, located approximately an hour from Knoxville, TN. If you are a dedicated IT professional who is always eager to learn and share knowledge, we would love to hear from you.

Purpose:

Perform diversified technical and administrative tasks using independent judgment and actions. Work with workstations, servers, network equipment, physical and virtual servers, cloud technologies and services, Windows domains, Microsoft 365 standard and advanced services, client specific technology and hardware support, and on-call support as required. Providing support to customers, team members, and the management team is key to the success of this position.

Areas of Expertise Desired:

1. Network support and configuration (firewall, switch, router, access point, Internet access).

2. Server virtualization (Hyper-V and/or VMware).

3. Windows Server support, configuration, and administration - Server 2019 and earlier.

4. Microsoft 365 Cloud Services and Applications desired (SharePoint, Exchange, Outlook, etc.).

5. Microsoft 365 Identity, Intune, and other advanced services.

6. Windows desktop and laptop support - Windows 11 and earlier.

7. Microsoft SQL and Exchange experience preferred.

8. Mac desktop and laptop experience desired.

9. Mobile device experience and mobile device management tools desired.

10. Systems security and compliance knowledge and experience desired.

Position Standards:

1. Experience supporting business level technology solutions for a minimum of two years.

2. Associate's or higher degree in a relevant discipline is preferred.

3. Relevant and current technology certifications preferred.

4. Valid driver's license, proof of insurance, and clean driving record

5. Background check and drug screen required.

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