PT Customer Service Leader

1 month ago

Hampton, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 55858_external_USA-VA-Hampton
Address: USA-VA-Hampton-123 E. Newmarket Square
Store Code: Store 01625 Front End (7227787)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Customer Service Leader

    3 months ago

    Hampton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 244439_external_USA-VA-Hampton Address: USA-VA-Hampton-608 E Mercury Blvd Store Code: Store 02237 Front End (7231809) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • PT Customer Service Associate

    2 months ago

    Hampton, United States Hannaford Supermarkets Full time

    Hannaford - USA-NH-Hampton-630 Lafayette Rd [Grocery Clerk / Cart Attendant] As a Customer Service Associate at Hannaford, you'll: Greet all customers and provide them with prompt courteous service and assistance; Bag or package merchandise according to established company policies and procedures; Gather shopping carts and take them to designated areas and...

  • PT Customer Service Associate

    2 months ago

    Hampton, United States Hannaford Supermarkets Full time

    Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Customer Service (7245543) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • Crane Service Technician

    4 weeks ago

    Hampton, Virginia, United States Mazzella Service Full time

    Job OverviewMazzella Service is seeking a skilled Crane Service Technician to join our team. As a front-line employee with direct customer contact, you will be responsible for troubleshooting and repairing customer cranes and crane systems, as well as installing and modernizing various types of cranes and components.Key Responsibilities:Troubleshoot and...

  • PT Customer Lead

    2 months ago

    Hampton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 391565_external_USA-VA-Hampton Address: USA-VA-Hampton-2070 Nickerson Blvd. Store Code: Store 00555 Front End (7212252) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Team Member

    4 months ago

    Hampton, United States Chick-fil-A Full time

    Chick-fil-A Lovejoy Station (Hampton)Address: 11161 Tara Blvd, Hampton, GA 30228 Voted as America's favorite & one of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service & Hospitality Faith-based, individually owned & operated company Chick-fil-A has the highest customer satisfaction scores for 9 consecutive...

  • Sales and Customer Service Representative

    4 weeks ago

    Hampton, Virginia, United States Massage Envy Full time

    Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at Massage Envy Hampton. As a key member of our wellness community, you will play a vital role in helping clients achieve their health and wellness goals.Key Responsibilities:Provide exceptional customer service to clients,...

  • Assistant Store Leader

    2 weeks ago

    Hampton, Virginia, United States 7-Eleven Full time

    Assistant Store Leader OpportunityWe are seeking a highly motivated and experienced Assistant Store Leader to join our management team at 7-Eleven. As an Assistant Store Leader, you will be responsible for providing exceptional customer service, leading a team of retail professionals, and driving sales growth.Key Responsibilities:Lead a team of retail...

  • Physical Therapist

    2 months ago

    Hampton, United States Hartford HealthCare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: 40 hr position  Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most...

  • Physical Therapist

    2 weeks ago

    Hampton, United States Aequor Technologies Full time

    Highlights Location Hampton, GA Pay Rate Up to: $1919.15/Week Start Date Immediately to Feb 9, 2025 Duration 13 weeks Number of Positions 1 Remote Position Type On-Site Work Only Shift Type Days Hours Per Day 8 Hours Discipline Physical Therapist (PT) Skills Outpatient Description Published Description: Job Title: Outpatient Physical...

  • Physical Therapist

    3 months ago

    Hampton, United States Centra Healthcare Solutions Full time

    Centra Healthcare Solutions is seeking an experienced Physical Therapist (PT) that is licensed or in the immediate process, and qualifies, of obtaining Physical Therapist (PT) licensure in the state of GA to work in the specialty area of Outpatient.This is a contract, Days position.This role assumes responsibility and accountability for incorporating the...

  • Physical Therapist

    1 month ago

    Hampton, United States Aequor Technologies Full time

    Highlights Location Hampton, GA Pay Rate Up to: $1919.15/Week Start Date Nov 11, 2024 to Feb 9, 2025 Duration 13 weeks Number of Positions 1 Remote Position Type On-Site Work Only Shift Type Days Hours Per Day 8 Hours Discipline Physical Therapist (PT) Skills Outpatient Description Published Description: Job Title: Outpatient...

  • Sales & Customer Service Associate

    4 months ago

    Hampton, United States Massage Envy Full time

    Overview: Are you seeking a company that you can advance with and allows you to help others start their wellness journey? If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isnt afraid to take the lead in connecting clients to memberships, we want you on our team at...

  • Customer Service Lead

    2 months ago

    Hampton, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...

  • Physical Therapy

    2 weeks ago

    Hampton, United States Oceanside Center Full time

    DetailsClient Name Oceanside Center Job Type Permanent Offering Allied Profession Physical Therapy Specialty Physical Therapist (PT) Job ID 29250801 Job Title Physical Therapy - Physical Therapist (PT) Shift DetailsShift 8 Hours x 5 Days Scheduled Hours 40 Job Order DetailsStart Date 12/01/2024 Job Description About TinkBird is a comprehensive healthcare...

  • Physical Therapist

    2 weeks ago

    Hampton, United States Aequor Technologies Full time

    Highlights Location Hampton, VA Pay Rate Up to: $2195.60/Week Start Date Dec 9, 2024 to Mar 10, 2025 Duration 13 weeks Number of Positions 1 Remote Position Type On-Site Work Only Shift Type Days Hours Per Day 8 Hours Discipline Physical Therapist (PT) Skills Home Health Description Published Description: Job Title: Physical...

  • PT - Skilled Nursing Facility - SNF - Physical Therapist

    3 weeks ago

    Hampton, United States Pioneer Healthcare Services Full time

    PT - Skilled Nursing Facility - SNF - Physical Therapist Job Description: Tired of Recruiters not listening to your needs? Call Pioneer Healthcare today and experience the difference.. Pioneer Healthcare Services is currently seeking a(n) PT for a 13 week contract in HAMPTON, NH. We are seeking a PT with the skills to blaze a new trail in providing superior...

  • Membership Experience Leader

    4 weeks ago

    Hampton, Virginia, United States YMCA of South Hampton Roads Full time

    Membership Experience Leader Job DescriptionThe YMCA of South Hampton Roads is seeking a highly motivated and customer-focused Membership Experience Leader to join our team. As a key member of our membership team, you will be responsible for delivering exceptional service to all members, guests, and program participants.Key Responsibilities:Implement sales...

  • Chief Anesthesia Service Leader

    4 weeks ago

    Hampton, Virginia, United States Veterans Affairs, Veterans Health Administration Full time

    Job SummaryThis is a leadership position that oversees the Anesthesia Service at the Veterans Affairs, Veterans Health Administration. The Chief Anesthesia Service Leader is responsible for the overall clinical, administrative, and programmatic leadership of the Anesthesia Service to ensure achievement of the Medical Center's clinical, research, and...

  • Customer Service Representative

    1 month ago

    Hampton, Virginia, United States SHELTON LUCAS - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE SUMMARY:As a Customer Service Representative with Shelton Lucas State Farm, you will deliver exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...