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Night Auditor- Ironworks Hotel, Indianapolis
2 months ago
Job Type Part-timeDescriptionTHE TEAMIronworks Hotel is a boutique hotel located near the Keystone Fashion Mall in north Indianapolis and is inspired by America's industrial heritage. The Ironworks Keystone campus is home to some of the area's best restaurants including Provision, Ruth's Chris Steakhouse, Rize, Sangiovese Ristorante, Blue Sushi Saki & Grill and more The Ironworks Hotel is a place for people to work hard, play hard and come together.THE PLAYERThe Night Auditor is responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. Responsible for the overall operations and appearance of the front desk of a hotel. Responsible for attending to the needs of guests, especially during check-in and check-out. The night auditor is the number one, frontline person whose service determines a guest's experience.EVERY DAY, YOU WILLGreets every guest that is encountered.Assist and accommodate all guest needs within your capabilities.Posting of room charges, taxes and all other revenues to guest accounts.Transfer charges and deposits to master accounts.Verifies all account posting and balances.Tracks room revenues, occupancy percentages, and other front office statistics.Prepares a summary of cash, check, and credit card activities.Summarizes results of operation for management. Completes proper filing and reporting of statistics.Understands principles of auditing, balancing and closing out accounts.Knows how to operate property management system and other front office equipment.Understands and knows how to perform check-in and check-out procedures.Handles and resolves guest complaints.Uses proper mail, package and message handling procedures.Demonstrates good communication skills.Uses proper telephone etiquette.Writes legibly. Sends and receives faxes and copies.Performs Manager on Duty functions.GHG24RequirementsYOU WILL BE GREAT AT IRONWORKS HOTEL INDIANAPOLIS IFYou have a high school diploma or equivalentExcellent communication skills and professional attitudeEffective conflict management and decision makingMore than one year's experience in hotelsYOU WILL BE A STARTER IFPrevious experience in customer servicePrevious Night Auditor experienceKnowledge of Opera systemYOU MUST ALSO HAVEU.S. Work Authorization (required)HUDDLE UP We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance. JOIN OUR TEAM OF EXCEPTIONAL PLAYERS Geronimo Hospitality Group is an Equal Employment Opportunity employer
