Customer Service Representative

4 weeks ago

Norcross, United States Graybar Full time

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
  • Strong communication skills
  • Ability to handle a variety of customer situations with enthusiasm and tact
  • Some retail or counter sales experience preferred
  • High School education
  • 2 year or 4 year degree preferred
Shift and Hours: Monday - Friday, 8:00am - 5:00pm

Compensation Details: The expected rate of pay for this position is starting at $22.0 per hour, depending on experience.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
  • Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
  • Life Insurance coverage for you and options for your family.
  • Save on expenses with Flexible Spending Accounts.
  • Enjoy our Disability Benefits at no cost to you.
  • Share in our success with Profit Sharing Plans.
  • 401(k) Savings Plan with company match to help secure your future.
  • Paid Vacation & Sick Days to spend time away from work or in case of an illness.
  • Rest and recharge during our Paid Holidays throughout the year.
  • Volunteer with Community Time Off to give back to the community.
  • Predictable Work Schedules to plan your life: no weekends or nights for most roles.
  • Celebrate your and others' achievements with our Employee Recognition Program.
  • Reach your career goals with our Educational Reimbursement and Career Development Programs.
  • And More Perks that support your well-being and career growth.


Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest

  • Customer Service Representative

    2 weeks ago

    Norcross, United States WestRock Full time

    Information Job ID ATR 45915 Posting Job Title Customer Service Representative Locations GA Norcross Container Employment Type Full Time Date Posted 23-Dec-2024 Relocation Support No Description & Requirements Smurfit Westrock (NYSE:SW) is a global l Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    1 day ago

    Norcross, United States Inframark Full time

    Customer Facing Communication: Monitoring of shared Service email inbox and assisting with triage of incoming customer requests. Placing customer reminder calls for upcoming service on a scheduled basis. Conducting customer satisfaction calls on a re Customer Service Representative, Customer Service, Project Manager, Representative, Retail, Communication

  • Customer Service Representative

    2 weeks ago

    Norcross, Georgia, United States SMART COMMUNICATIONS 1 LLC Full time

    About UsSmart Communications 1 LLC is a leading provider of innovative communication solutions. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a highly motivated individual to join our team as a Customer Service Representative.Job Summary:We're looking for a bilingual sales operator to work in our Norcross location....

  • Customer Service Representative

    5 months ago

    Norcross, United States Richelieu Hardware Full time

    Company Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...

  • Customer Service Representative

    2 weeks ago

    Norcross, Georgia, United States Ole Mexican Foods, INC Full time

    Job Description: We are seeking a Customer Service Representative to join our team at Ole Mexican Foods, Inc. This role is responsible for handling all consumer and customer issues through the Consumer Care Corporate Quality System. As a Customer Service Representative, you will be the primary contact for consumers and customers, addressing their feedback...

  • Customer Service Representative

    6 days ago

    Norcross, United States Inframark, LLC Full time

    Job Description **Inframark is hiring! Looking for a Customer Care Representative in Norcross GA.** **SUMMARY OF FUNCTIONS** Responsibilities include coordinating with existing and potential clients to assess their needs, offer solutions, and ensure customer satisfaction. Capturing incoming requests for service and supporting the field service workflow...

  • Customer Service Representative

    1 month ago

    Norcross, United States Classic Collision Full time

    Customer Service RepresentativeClassic Collision is now hiring a Customer Service Representative for our Norcross, GA location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety,...

  • Customer Service Representative

    4 weeks ago

    Norcross, United States Classic Collision Full time

    Customer Service RepresentativeClassic Collision is now hiring a Customer Service Representative for our Norcross, GA location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety,...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Norcross, United States Family Dollar Full time

    Family Dollar - 5345 JIMMY CARTER BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    3 weeks ago

    Norcross, Georgia, United States Empire Auto Parts Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Empire Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service to our valued customers through various communication channels.Responsibilities:Respond to...

  • Customer Service Representative

    1 month ago

    Norcross, United States HYUNDAI L&C USA Full time

    Position Type: Full-timeTitle: Customer Service RepresentativeLocation: Norcross, GAJob Category: Customer ServiceAbout Us: Hyundai L&C USA is a leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: The Customer Service Representative ensures delivery of excellent...

  • Customer Service Representative

    2 months ago

    Norcross, United States HYUNDAI L&C USA Full time

    Position Type: Full-timeTitle: Customer Service RepresentativeLocation: Norcross, GAJob Category: Customer ServiceAbout Us: Hyundai L&C USA is a leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: The Customer Service Representative ensures delivery of excellent...

  • Customer Service Representative

    6 months ago

    Norcross, United States U-Haul Full time

    Location: 5365 Jimmy Carter Blvd, Norcross, Georgia 30093 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 weeks ago

    Norcross, Georgia, United States SMART COMMUNICATIONS 1 LLC Full time

    Job Overview:  As a Customer Service Representative at Smart Communications 1 LLC, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.  Our ideal candidate is a highly motivated individual with excellent communication skills and the ability to work in a fast-paced environment. If you are...

  • Customer Service Representative

    2 hours ago

    Norcross, United States Brennan Industries Full time

    Job DescriptionJob DescriptionJOB FUNCTION: As the Customer Service Representative, you will interact with customers to provide information in response to inquiries and qualify/resolve customer concerns.JOB DUTIES:Customer's primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best...

  • Customer Service Representative

    2 days ago

    Norcross, United States Brennan Industries Full time

    JOB FUNCTION: As the Customer Service Representative, you will interact with customers to provide information in response to inquiries and qualify/resolve customer concerns. JOB DUTIES: Customer's primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best provide the information and acts...

  • Customer Service Representative

    5 days ago

    Norcross, United States Brennan Industries Full time

    JOB FUNCTION: As the Customer Service Representative, you will interact with customers to provide information in response to inquiries and qualify/resolve customer concerns.JOB DUTIES:Customer's primary contact for requests by telephone or e-mail, analyzes requests, provides information requested or ascertains who can best provide the information and acts as...

  • Customer Service Representative

    2 weeks ago

    Norcross, Georgia, United States D.H. Pace Company, Inc. Full time

    Job OpportunityWe are seeking an experienced Customer Service Representative to support our sales team in the Atlanta area. The ideal candidate will have a strong background in customer service and sales, with excellent communication skills.About the RoleThis position is responsible for cultivating residential sales in supporting the service operations in...

  • Customer Service Representative

    2 weeks ago

    Norcross, Georgia, United States Culinary Studios Full time

    Culinary Studios OverviewWe are a rapidly growing restaurant group dedicated to providing exceptional dining experiences. Our team is passionate about delivering high-quality food and outstanding service to our customers.Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team. The successful candidate will have a proven...

  • Customer Service Representative

    2 hours ago

    Norcross, United States Ace Industries, Inc. Full time

    Job DescriptionJob DescriptionDivision: 100 - 01 -DSTPosition: Customer Service RepresentativeReports To: Distribution ManagerEmployee Type: Full-timePay Range: $14.00-$16.00 an hourJob SummaryUnder the direct supervision of the Distribution Operations Manager, this position is responsible for providing customer service for all types of post-sale...