Client Relationship Manager

2 weeks ago


Toledo, United States CareerBuilder Full time

Job Description

Job Description

POSITION SUMMARY
Responsible for consulting with new and existing clients regarding the Medical Management's products and services. Actively participates in business strategy, process planning and client retention efforts. Works closely with marketing, sales and service teams to build partner programs and brand development.

ACCOUNTABILITIES
Builds relationships with current and potential customers to identify needs and/or resolve complaints through consulting, sales and customer service activities.
Answers customer questions about products and prices, relevant to their unique business situation. Recommends products and services based on customer needs and interests. Offers solutions based on best practices principles.
Consults with clients to resolve problems and provides ongoing support. Monitors and reviews information from materials, events, or environment to detect or assess problems. Utilizes deductive reasoning.
Performs administrative duties, such as preparing account reports, maintaining client files, sales records and data entry in customer relationship management software.
Identifies and contacts current and potential clients via personal or telephone appointments to obtain new business. Cross-sells the Sheakley Group of companies' products and services.
Meets goals and initiatives jointly set with Senior Management. Maintains a retention rate of current clients of 95%. Establishes professional working relationships with customers and maintains them over time.
Organizes, plans, and prioritizes workload. Develops specific goals and employs time management skills to effectively manage assigned client list, new prospects and accomplishes work within established time frames and deadlines.
Other duties as assigned.

REQUIRED QUALIFICATIONS
Education : High school diploma or equivalent
Skills : Strong interpersonal and computer skills
Years of Experience : 1-2 years in a field that is related to Ohio Workers' Compensation

PREFERRED QUALIFICATIONS
Education : Bachelor's degree in related field preferred
Skills : Superior understanding of services offered and markets for current and potential customers required. Proven account management capabilities in related professional services field required. Must possess excellent verbal and written communication skills, strong attention to detail, analytical thinking capabilities, and computer skills. Ability to successfully perform job duties in an independent, professional, organized, dependable, and ethical manner.
Years of Experience : 3-5 years of work-related skill, knowledge, or experience in similar environment required.

#J-18808-Ljbffr



  • Toledo, United States Hylant Full time

    DescriptionPosition Overview The Client Service Assistant provides day-to-day support for small business clients. Primary Responsibilities Provides day to day service for an assigned book of business. Set up and maintain client and prospect information, databases and files. Maintain client policy information and conduct period policy reviews to ensure new...


  • Toledo, United States RBI Insurance Agency Full time

    Job DescriptionJob DescriptionEnthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments.Responsibilities include, but are not limited to: •...


  • Toledo, United States CareerBuilder Full time

    Job Description Job Description Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments. Responsibilities include, but are not limited to:...

  • Project Manager

    2 weeks ago


    Toledo, United States Pomeroy Technologies, LLC. Full time

    Job DescriptionJob DescriptionWe are currently seeking a remote IT Project Manager for an 6 to 12-month project with strong likelihood to extend. The role of the IT Project Manager is to plan, monitor, and execute projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of interdepartmental team...

  • Assurance Manager

    1 week ago


    Toledo, United States GBQ Partners Full time

    Assurance Manager Toledo - Careers At GBQ Holdings LLC Career Opportunities with GBQ Holdings LLC A great place to work. Careers At GBQ Holdings LLC Current job opportunities are posted here as they become available. Back To Openings Assurance Manager - Toledo Department: Assurance - TOL Location: Sylvania, OH START YOUR APPLICATION The Assurance Manager...

  • Assurance Manager

    6 days ago


    Toledo, United States CareerBuilder Full time

    Assurance Manager Toledo - Careers At GBQ Holdings LLC Career Opportunities with GBQ Holdings LLC A great place to work. Careers At GBQ Holdings LLC Current job opportunities are posted here as they become available. Back To Openings Assurance Manager - Toledo Department: Assurance - TOL Location: Sylvania, OH START YOUR APPLICATION The Assurance Manager...

  • Tax Senior Manager

    1 week ago


    Toledo, United States GBQ Partners Full time

    Tax Senior Manager Toledo - Careers At GBQ Holdings LLC Career Opportunities with GBQ Holdings LLC A great place to work. Careers At GBQ Holdings LLC Current job opportunities are posted here as they become available. Back To Openings Tax Senior Manager - Toledo Department: Tax - TOL Location: Sylvania, OH START YOUR APPLICATION The Tax Senior Manager is...

  • Tax Senior Manager

    2 weeks ago


    Toledo, United States CareerBuilder Full time

    Tax Senior Manager Toledo - Careers At GBQ Holdings LLC Career Opportunities with GBQ Holdings LLC A great place to work. Careers At GBQ Holdings LLC Current job opportunities are posted here as they become available. Back To Openings Tax Senior Manager - Toledo Department: Tax - TOL Location: Sylvania, OH START YOUR APPLICATION The Tax Senior Manager is...

  • Project Manager

    2 weeks ago


    Toledo, United States Nooter Construction Full time

    Job DescriptionJob DescriptionPOSITION TITLE Project ManagerPOSITION SUMMARYProvide direct oversight of field construction projects by leading cross-functional teams to deliver projects within the constraints of schedule, budget, and scope. Ensure that all projects meet the company's safety and quality standards.ESSENTIAL FUNCTIONSUtilize and improve the...


  • Toledo, United States MMS Full time

    MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating...


  • Toledo, United States MMS Full time

    Job DescriptionJob DescriptionMMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable...

  • Project Manager

    3 weeks ago


    Toledo, United States Allied Staff Augmentation Partners Remote Work Freelance Full time $65 - $75

    We are seeking a Project Manager to join our team in Toledo, Ohio and support our client’s focused energy teams. This role entails providing general Project Management services to a wide range of refining capital projects varied in complexity, through front end development, FEED, detail design, construction and close out. How will you contribute to the...


  • Toledo, United States Allied Staff Augmentation Partners Remote Work Freelance Full time $65 - $75

    We are seeking a Tank Project Manager to join our team in Toledo, Ohio and support our client’s focused energy teams. This role entails providing Project Management services to specialized tank projects for development and management of FEED scopes of work associated with upcoming tank refurbishment and or replacements within a refinery environment.How...


  • Toledo, United States Brock11 Full time

    Brock11 is currently working with a client that is a reputable and innovative design-build construction firm dedicated to delivering high-quality building and infrastructure projects. We're seeking a motivated and talented individual to join the team and contribute to the mission of creating sustainable and efficient solutions for their clients. We are...


  • Toledo, United States Team Recovery Ohio LLC Full time

    Job DescriptionJob DescriptionThe Revenue Cycle Management Manager is responsible for the overall financial health of the agency, by managing the prior authorization, credentialing, and billing processes to ensure the timely submission of claims to insurance companies and accurate reimbursement for behavioral healthcare and primary care services provided....


  • Toledo, United States Team Recovery Ohio LLC Full time

    Job DescriptionJob DescriptionThe Revenue Cycle Management Manager is responsible for the overall financial health of the agency, by managing the prior authorization, credentialing, and billing processes to ensure the timely submission of claims to insurance companies and accurate reimbursement for behavioral healthcare and primary care services provided....


  • Toledo, United States HELM Solutions, LLC Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Project Manager with 12-15 years of demonstrated success in managing large commercial and industrial construction projects for one of our top clients. The ideal candidate will possess a strong track record of delivering complex projects on time and within budget while maintaining the highest...

  • Project Manager

    2 weeks ago


    Toledo, United States The Premier Resources Group Full time

    Job DescriptionJob DescriptionProject ManagerToledo, OH greater areaFull Time/Direct-HireCandidates should be willing to work on out-of-state projects. Per diem for meals and lodging, an increased base salary, and a stipend to travel home will be provided. JOB RESPONSIBILITIES • Responsible for general operational oversight and completion of large capital...

  • Project Manager

    2 weeks ago


    Toledo, United States The Premier Resources Group Full time

    Job DescriptionJob DescriptionProject ManagerToledo, OH greater areaFull Time/Direct-HireCandidates should be willing to work on out-of-state projects. Per diem for meals and lodging, an increased base salary, and a stipend to travel home will be provided. JOB RESPONSIBILITIES • Responsible for general operational oversight and completion of large capital...

  • Account Director

    2 weeks ago


    Toledo, United States forhyre.com Full time

    Job Description Job Description We are looking for an Account Director to undertake account management responsibilities and supervise subordinate staff. Your duties will involve both managing relationships with clients and guiding account personnel. An effective Account director has a great aptitude for building and maintaining customer relationships. They...