Front Desk Agent

2 months ago


Philadelphia, United States Mamardi Recruiting Full time

About the job Front Desk Agent

Visit Philadelphia is hiring a Front Desk Agent

Employment Structure

  • $18.03/Hour
Schedule

Full-time, Weekly pay

Responsibilities
  • Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities, and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering them to the right department
  • Communicate any emergency, lost item, or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages
Requirements
  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details
What We Offer
  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

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