Front Desk Agent
2 months ago
About the job Front Desk Agent
Visit Philadelphia is hiring a Front Desk Agent
Employment Structure
- $18.03/Hour
Full-time, Weekly pay
Responsibilities
- Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities, and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering them to the right department
- Communicate any emergency, lost item, or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
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