Customer Service Representative

6 days ago


Renton, United States South West Plumbing Heating Air and Electric Full time

Job Type

Full-time

Description

South West Plumbing is urgently hiring for a Customer Service Representative.

Who are we?

We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems. At South West Plumbing we strive to ensure our employees are taken care of. We are known for stability and lateral growth amongst other career advancement opportunities

Benefits:

  • Competitive Wage: $21.00 per hour + Monthly bonus opportunity
  • Shifts Available: Monday - Friday 9am-5:30pm OR Saturday and Sunday 7am-3:30pm and Monday - Wednesday 10am - 7pm (Thursday and Friday off)
  • NO on-call shifts & NO after-hours calls.
  • Weekly pay
  • Start earning PTO immediately.
  • Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match.
  • 6 Paid holidays
  • On-going technical and sales development training from the best in the business.
  • Gain a family We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.
The Big Task

This position greets incoming callers and processes appointments for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately to external and other internal customers utilizing scripts and other internal sources to secure appointments for our technician's.

Job Duties:
  • Use great customer service practices to answer incoming calls from customers and book appointments for our technicians.
  • Answer all calls with urgency and in a professional manner.
  • Meet the call center's daily appointment setting goal numbers.
  • Utilize existing assistance tools, scripts, and systems to consistently book appointments.
  • Make outbound calls to offer maintenance warranties to customers.
  • Make follow-up calls to customers to ensure satisfaction of service performed by technicians.
  • Check invoices to ensure accuracy.
  • Follow up with customers to ensure they are satisfied with SWP's products and services.
  • Working with a team of CSRs and other departments to find appropriate solutions
Requirements
  • Excellent customer service skills, and experience with outbound and inbound calls.
  • Ability to function well in fast-faced work environment.
  • Experience working in a call center setting
  • Proficient with Microsoft Office Suite or related software.
  • High school diploma, GED or equivalent.
  • At least1 year of experience assisting customers in a call center or customer service environment.
Please Note :
  • This is an in-person / in-office role, where you are joining a team. This role is not remote or work-from-home supported.

South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.

Salary Description

$21.00 per hour + Monthly bonus opportunity

  • Renton, Washington, United States Providence Health & Service Full time

    Job SummaryAs a Member Services Representative at Providence Health & Services, you will play a vital role in providing exceptional customer service to our members. This is a unique opportunity to make a meaningful impact in the lives of our patients and their families.Key ResponsibilitiesProvide timely and accurate responses to member inquiries via phone,...


  • Renton, Washington, United States Providence Health & Service Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pacific Medical Clinics. As a key member of our healthcare team, you will provide exceptional customer service to our patients and their families, ensuring a positive and compassionate experience.Key ResponsibilitiesProvide timely and accurate responses to patient...


  • Renton, United States ACG Seattle Full time

    We recently partnered with Verizon and their new 5G product campaign, so our team is expanding rapidly. We are hiring and training a Verizon Customer Service Representative to manage the sales and customer accounts throughout Seattle and the surrounding boroughs. The Verizon Customer Service Representative will be the face of our company and the Verizon 5G...


  • Renton, Washington, United States Domino's Pizza LLC Full time

    Company DescriptionJob OverviewWe're looking for Customer Service Representatives to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, answering phone calls and providing exceptional customer service.Responsibilities* Answer phone calls and respond to customer inquiries* Provide solutions to...


  • Renton, Washington, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the face of Domino's Pizza, providing exceptional service to our customers and ensuring their satisfaction with every interaction.Responsibilities:* Greet customers with a smile...


  • Renton, Washington, United States Ajilon Full time

    Customer Service RepresentativeAt Ajilon, we're seeking a skilled Customer Service Representative to join our team. As a key member of our healthcare network, you'll be responsible for answering incoming calls in a friendly and professional manner, assisting patients and physicians with questions and inquiries, and communicating with patients to take...


  • Renton, Washington, United States South West Plumbing Heating Air and Electric Full time

    Job Title: Customer Service RepresentativeSouth West Plumbing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.Job Summary:We are looking for a...


  • Renton, Washington, United States Rite Aid Full time

    Rite Aid Corp. is seeking a skilled Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Customer Service: Assist customers with their shopping needs, answer inquiries, and resolve complaints in a friendly and efficient manner.Transaction Processing: Complete customer transactions on the cash register...


  • Renton, Washington, United States Hobby Lobby Full time

    **Job Title:** Customer Service Representative **Overview:** Hobby Lobby is seeking a highly skilled and customer-focused individual to serve as a Customer Service Representative. This role is responsible for providing exceptional service to customers, ensuring their shopping experience is pleasant and efficient. **Key Responsibilities:** - **Customer...


  • Renton, Washington, United States Staples Full time

    About the RoleWe are seeking a collaborative and inclusive Customer Service Representative to join our team at Staples Connect. As an Enrollment Agent, you will play a key role in helping our customers navigate the TSA Precheck process while providing exceptional customer service in our retail stores.Key ResponsibilitiesProvide great customer service by...


  • Renton, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. **Job Summary:** We are looking for a friendly and outgoing individual to provide exceptional customer service and support our team in delivering high-quality products to our customers. **Responsibilities:** * Greet customers with a smile and provide a positive experience *...


  • Renton, Washington, United States Ajilon Full time

    Ajilon **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our healthcare network, you will be responsible for providing exceptional customer service to patients and physicians. **Key Responsibilities:** * Answer incoming calls in a friendly and professional manner * Assist patients and...


  • Renton, Washington, United States Hayk Tadevosyan - State Farm Agent Full time

    Job OverviewHayk Tadevosyan's State Farm Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services products.ResponsibilitiesEstablish and...


  • Renton, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm...


  • Renton, Washington, United States Car Pros Automotive Group Full time

    Job Title: Customer ServiceAt Car Pros Automotive Group, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from initial contact to...


  • Renton, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers with a...


  • Renton, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers with a...


  • Renton, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized work environment.Key Responsibilities:Greet customers with a smile and provide excellent customer...


  • Renton, Washington, United States Judiet Dere - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Insurance Customer Relations Representative to join our team at Judiet Dere State Farm Agency, Inc.Key ResponsibilitiesProvide exceptional customer service and support to clients, ensuring their needs are met and exceeded.Maintain accurate and up-to-date client records, ensuring information is...


  • Renton, United States Providence Health & Service Full time

    Provides customer service to all members of US Family Health Plan at Pacific Medical Clinics. Uses automatic call distribution system (ACD) to interact wiht members and providers who call for assistance. Sorts mail and responds to written inquiries f Member Services, Member Service, Representative, Customer Service, Healthcare, Retail