Current jobs related to Experience Associate - Los Angeles - Sentral Services

  • Transformational Experience Creator

    2 days ago

    Los Angeles, California, United States NVE Experience Agency Full time

    About NVE Experience AgencyNVE Experience Agency is a visionary brand experience and production agency dedicated to crafting immersive ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creative visionaries, strategists, and producers develop insight-driven ideas rooted in culture to...

  • Guest Experience Associate

    3 weeks ago

    Los Angeles, California, United States Santa Barbara Museum of Natural History Full time

    Job Title: Guest Experience AssociateJoin the Santa Barbara Museum of Natural History team as a Guest Experience Associate and play a vital role in creating an exceptional experience for our visitors.About the Role:We are seeking a highly motivated and customer-focused individual to support our Guest Experience team. As a Guest Experience Associate, you will...

  • Member Experience Associate

    1 month ago

    Los Angeles, California, United States Industrious Full time

    {"title": "Member Experience Associate", "description": "Job SummaryWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our hospitality team, you will be responsible for creating a welcoming and productive environment for our members.As a Member Experience Associate, you will be the...

  • Member Experience Associate

    1 month ago

    Los Angeles, California, United States NeueHouse Full time

    Job Title: Member Experience AssociateAbout the Role:We are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at NeueHouse. As a key member of our community, you will be responsible for delivering exceptional service to our members, guests, and team members. Your primary focus will be on creating a warm and welcoming...

  • Member Experience Associate

    4 weeks ago

    Los Angeles, California, United States Industrious Full time

    About IndustriousWe're a leading provider of premium workplace-as-a-service, dedicated to creating great days for teams of all sizes and stages. Our mission is to deliver exceptional experiences that foster collaboration, productivity, and community.About the RoleWe're seeking a highly skilled Member Experience Associate to join our team. As the heart of the...

  • Sales Associate

    1 month ago

    Los Angeles, California, United States Event Network Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at the Griffith Observatory gift shop. As a Sales Associate, you will be responsible for providing exceptional guest service and creating a memorable shopping experience for our visitors.Key ResponsibilitiesProvide exceptional guest service and assist with...

  • Customer Experience Associate

    1 month ago

    Los Angeles, California, United States Ephemeral Tattoo Full time

    Deliver Exceptional Client ExperiencesWe're seeking a highly skilled and passionate individual to join our team as a Customer Experience Associate at Ephemeral Tattoo in Los Angeles, CA. As a key member of our studio, you will be responsible for delivering world-class service to our clients, managing appointments, and ensuring the smooth day-to-day...

  • Customer Experience Associate

    2 days ago

    Los Angeles, California, United States El Super Full time

    Job Summary:As a Customer Experience Associate at El Super, you will play a vital role in delivering exceptional customer service, ensuring a seamless shopping experience for our valued customers. In this role, you will be responsible for maintaining a high level of customer satisfaction by providing prompt and courteous service, processing sales accurately,...

  • Customer Experience Associate

    1 month ago

    Los Angeles, California, United States Conduent Business Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Conduent Business Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesPerform business support and technical work using data organizing and...

  • Customer Experience Associate

    3 days ago

    Los Angeles, California, United States Kosas Full time

    About the RoleWe are seeking a highly skilled Customer Experience Associate to join our team at Kosas. As a key member of our customer service team, you will be responsible for providing exceptional brand-differentiating experience and communication to our customers through various touchpoints.Key ResponsibilitiesAct as a brand ambassador for Kosas by being...

  • Bilingual Member Experience Associate

    1 week ago

    Los Angeles, California, United States NxT Level Full time

    Job Title: Bilingual Member Experience AssociateAt NxT Level, we are seeking a highly skilled and compassionate Bilingual Member Experience Associate to join our team. As a key member of our customer care team, you will play a vital role in ensuring our members receive exceptional support and care.Key Responsibilities:Provide bilingual support to members via...

  • Sales Associate, Store Experience

    6 days ago

    Los Angeles, California, United States NIKE Full time

    Key Responsibilities: Create a fun and energetic environment for customers Consistently perform to operational and merchandising standards Partner with teammates on tasks, processes, merchandising, and product flow opportunities Ensure a basic understanding of footwear, apparel, and accessories Support superior standards around store cleanliness and store...

  • Sales Associate

    4 days ago

    Los Angeles, California, United States Event Network Full time

    Join Our Team as a Sales AssociateWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at the La Brea Tar Pits and Museum gift shops. As a Sales Associate, you will be responsible for providing exceptional guest service and creating a memorable shopping experience for our visitors.Key Responsibilities:Provide exceptional guest...

  • Customer Experience Associate I

    3 months ago

    Los Angeles, United States Conduent Business Services Full time

    **Customer Experience Associate I** CAROUSEL_PARAGRAPH * Los Angeles, California * Call Center * 53444 ** Share Job** ** Job Description** **About Conduent** Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients...

  • Sales Associate

    4 weeks ago

    Los Angeles, California, United States Chico's FAS Full time

    Job Title: Sales AssociateJob Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Customer Experience: Promote a...

  • Sales Associate

    4 weeks ago

    Los Angeles, California, United States Chico's FAS Full time

    Job Title: Sales AssociateJob Summary:The Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and preferences, and providing personalized recommendations to meet...

  • Sales Associate

    2 days ago

    Los Angeles, California, United States Terrain Full time

    Customer ExperienceWe are seeking a skilled Sales Associate to join our team at Terrain. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences through personalized attention, product knowledge, and a seamless shopping experience.Key Responsibilities:Exceed customer expectations by building genuine,...

  • Sales Associate

    2 weeks ago

    Los Angeles, California, United States Chico's FAS Full time

    Job Title: Sales Associate - Customer Experience ExpertAt Chico's FAS, we're passionate about delivering exceptional customer experiences and driving sales growth. As a Sales Associate - Customer Experience Expert, you'll play a key role in promoting a customer-focused sales culture and ensuring a great customer experience.Key Responsibilities:Meet sales...

  • Sales Associate

    7 days ago

    Los Angeles, California, United States Carter'sOshKosh Full time

    About the Role:We are seeking a highly skilled Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Welcome customers with a warm greeting and provide assistance with our...

  • Sales Associate

    2 weeks ago

    Los Angeles, California, United States Carter'sOshKosh Full time

    About Carters/OshKoshCarters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carters and OshKosh Bgosh, are two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first...

Experience Associate

3 months ago

Los Angeles, United States Sentral Services Full time

About Sentral

Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more. Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our work force. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes. Position Overview and Duties

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The

Experience Associate

is the first point of contact for our guests and residents and our first opportunity to make them feel welcome and loved. The Experience Associate will display a high level of integrity and professionalism and will complement the property through appearance, performance, and service orientation, while ensuring property rules and regulations are enforced. Experience Associates are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities. This is an in-person role in Beverly Hills with a shift schedule of Wednesday-Sunday 12pm-9pm. What You'll Do: Uphold Sentral's value of excellence in customer service Establish rapport with residents and guests so they always feel loved Handle property assets, guest and resident information in a way that maintains Sentral standards, best practices, and policies and procedures Project an upbeat and positive attitude by warmly acknowledging all residents, guests, and vendors with a smile, greeting them first and conveying a willingness-to-serve attitude Use empathy to understand and help meet the needs of our residents and guests and establish rapport with residents and guests Respond to resident and guest communications, answer inquiries, and offer suggestions to ensure their needs are met; this includes but is not limited to fielding guest reservation requests, obtaining guest names, arrival times, reason for stay, and any special requests Provide assistance with scheduling of the Experience team when needed Create “Surprise and Delight” moments for residents and guests Learn and train others on community software, such as Yardi and Stayntouch Be an ambassador for the city and local community and share knowledge with guests and residents to recommend local eateries, parks, and businesses upon request Manage building access for guests, residents, and authorized vendors using key system technology Monitor amenity spaces and ensure residents and guests are adhering to community policies Assist Experience Manager in leading daily standups and monthly meetings Assist Experience Manager with interviewing, training of new Experience team members Support onboarding and training of new Experience team members and provide ongoing mentorship Assist Experience Manager with new process development and execution Provide supervisory coverage of the experience team in the absence of Experience Manager and Director of Operations Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome Demonstrate thorough understanding of Sentral's homesharing program and be able to answer resident questions about becoming hosts, while also knowledgeable of the program from the guest-facing side (hours of operation, house rules, check-in/check-out procedures, etc.) Store luggage and politely handle early check-in, late checkout, and any other requests when necessary Assist sales team by facilitating self-guided or virtual tours and onsite tours when needed. Embrace the importance of Sentral Sales by understanding and being able to answer common questions asked by prospects and current residents. Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion Complete daily tasks and shift reports, providing an overview of what occurs during shift and highlighting pertinent information that needs to be passed on to the next shift Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents Work on special projects as deemed necessary by management Cross train in other areas of property to ensure all guest services are covered Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent required; some college preferred 1+ years of experience working in hospitality or customer service industry required Multifamily and/or hospitality experience preferred Strong passion for hospitality and providing exceptional customer service. Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text Computer savvy with the capacity to learn and master multiple software systems Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests Proactive decision-making and problem-solving skills Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem A competent team player with a positive attitude and the knack to smile under all circumstances Exemplify a high level of reliability, trustworthiness, and integrity, and initiative Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Career Development: We offer extensive learning and development opportunities to support growth. Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.

#J-18808-Ljbffr