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District Manager

4 months ago

Castle Rock, United States Tractor Supply Full time
Overall Job Summary

The Unassigned District Manager functions as a District Manager but does not have specific district of stores. This position involves training to oversee a district of 10-15 stores.

Essential Duties and Responsibilities (Min 5%)

  • Drive Sales and Profits:
    • Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
    • Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
    • Verify the execution of merchandising initiatives.
    • Ensure effective expense control, labor spend, and Profit/Loss management.
    • Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
  • Build the team:
    • Recruit and hire Store Managers.
    • Support store level hiring/staffing decisions and retention.
    • Verify and participate in training, development, and coaching.
    • Build and maintain an effective succession plan for the district.
    • Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
    • Maintain a safe and productive work environment.
  • Lead execution of company standards:
    • Evaluate and grade store presentation standards and processes.
    • Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
    • Ensure compliance to inventory management and freight movement processes.
    • Validate pricing accuracy, conveyance, and promotional activities.
    • Verify Loss Prevention and procedural audit compliance.
    • Support continuous improvement activities throughout the organization.
  • Goal setting and promoting customer loyalty:
    • GURA
      • Greet the Customer
      • Uncover the Customers' needs
      • Recommend products
      • Ask for the Sale
    • Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
    • Analyze reporting to identify and overcome customer satisfaction opportunities.
    • Observe and coach customer engagement.
Required Qualifications

Experience: Minimum of 5 years retail leadership experience required. Multi-unit retail store management experience preferred.

Education: High school diploma or the equivalent. Bachelor's degree in business related field preferred.

Preferred knowledge, skills or abilities
  • Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision and counseling experience preferred.
  • Proficiency in Microsoft Windows and Office products.
  • Work varied hours, days, night and weekends as business dictates.
  • Must have a valid driver's license.
Working Conditions
  • Normal office working conditions
  • Occasional travel required
Physical Requirements
  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling/Stooping/Bending
  • Driving a vehicle
  • Reaching overhead
  • Lifting 50+ pounds


Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

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