Call Center Representative

1 month ago


Denver, United States Seronda Network Full time
Call Center Representative at Seronda Network

Are you ready to take your career to the next level? At Seronda Network, we seek passionate and innovative individuals to join our dynamic team.

Location: Denver, CO
Job Type: Full-time (38-40 hours per week)
Salary: $16 to $20 per hour

Job Description:

As a Call Center Representative at Seronda Network, you will be responsible for providing excellent customer service and support to our clients. You will handle incoming calls, respond to customer inquiries, and resolve issues in a timely and efficient manner. This role requires strong communication skills, a positive attitude, and a commitment to customer satisfaction.

Responsibilities:
  • Answer incoming calls and respond to customer inquiries.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints with professionalism and empathy.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members to improve customer service processes.
  • Follow up with customers to ensure their issues are resolved.
Qualifications:
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment.
  • Proficiency in using computer systems and software.
  • Previous customer service experience is a plus.
Benefits:
  • Competitive hourly wage
  • Health and dental insurance
  • Paid time off and holidays
  • Professional development opportunities
  • Friendly and supportive work environment

Join Seronda Network and become a vital part of our customer service team

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