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Personal Lines Client Account Manager

2 months ago

Maitland, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Personal Lines Client Account Manager to join our growing team in Maitland, FL

The Personal Lines Representative position provides customer service duties for customer accounts and transactions in support of the production of the business

How You Will Contribute

  • Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
  • Responsible for retaining the current book of business
  • Correspond and maintain contact with State Agencies regarding new and renewal business.
  • Responsible for the day-to-day account management of client accounts.
  • Prequalifying and analyzing prospect's coverage needs
  • Actively soliciting enhancements in coverage (Cross-Selling/Rounding accounts) through sales to existing clients
  • Seeking Referrals from current client base for new business prospects
  • Operate a laptop/computer and appropriate software packages or their equivalent.
  • Meet requirements for licensing as directed by the branch/agency.
  • Perform other duties as assigned.
Licenses and Certifications:
  • Property and Casualty license
Skills & Experience to Be Successful
  • High school diploma or equivalent
  • Proficient with MS Office Suite, especially Outlook, Word, Excel, PowerPoint
  • Routine or periodic travel is required; which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
  • Minimum 1 year experience in a similar position (preferred)
  • Working knowledge of AMS360 and ImageRight (preferred)
Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.


Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".