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Sr. Manager

2 months ago

Raleigh, United States Utility Innovation Group Full time

The primary duties of the Sr. Manager – NOC are to manage the day-to-day operations of a 24/7 NOC and to build and technically lead the NOC team. This position will report to the VP of Engineering and be an integral part of the Engineering team, interacting daily with the VP of Engineering and the VP of SCADA and Controls for direction and training. Along with the Engineering team, this position will design, maintain, and utilize the UIG NOC (Network Operations Center) located in the UIG headquarters in Raleigh, NC. The UIG NOC will be responsible for the dispatch of load management assets throughout the UIG fleet, and coordination with customers as necessary during events and alarm conditions. Design and maintenance activities will be in support of the integration of UIG’s GridSure advanced control and analysis platform. Gridsure is the platform utilized by the NOC for functionality and will be the center focus for the NOC Controls Engineers (NOC team members reporting to the Sr. Manager – NOC). They will work closely with the Engineering teams to bring UIG equipment from concept, to initial design, into production, and throughout the product lifecycle. Qualification Requirements

Responsible for dispatch of all UIG assets and customer assets for load management or other events. Dispatch can be done remotely or from the UIG NOC. Typically, load management runs occur half of the days in a month for three hours. The NOC will send the start command for the correct mode of operation and monitor the run for the duration. Responsible for the design, maintenance, and function of the UIG NOC utilizing direction from the Systems Engineering team Manage the scheduling of NOC employees, ensuring 24/7 coverage requirements are met Summarize data and report on results Manage programming and implementation of integrated solutions using the GridSure application software, web UI framework, and common industrial control hardware Produce complete and accurate product and programming designs for internal UIG consumption, as well as customer consumption Create programming files for the various control and communication devices associated with GridSure applications Proactively contribute to business development, proposal development, and networking initiatives Perform QA checks against team deliverables such as: incident and request item tickets Work with the Systems Engineering team and customers to specify, setup, and commission field devices to be connected to the GridSure platform and resolve any data or communication issues Experience working with the OPC UA protocol and at least two of the following protocols: Modbus, DNP3, IEC61850, Profinet, and MQTT Ensure schedules and milestone dates are achieved. Provide coordination and documentation for internal UIG teams. Resolve any outstanding questions or issues for the Systems Engineering team. Work with engineering drawings from ePlan and AutoCAD, sketches, verbal descriptions, specifications and technical information Modify programs based on verbal instruction, sketches, drawings, and conceptual description. Performs in-house Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT), as required. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality engineering designs Communicate orally in the English language with engineers, drafters and manufacturing personnel via phone and face to face The candidate is a great collaborator and contributor Aiding in keeping overall engineering schedule on track; raising red flags early when milestones are at risk Minimum Qualifications

Bachelor degree in Engineering, Computer Science, Physics, or related technical field from an Accredited University 10-15+ years of experience in automation systems, power generation systems, and SCADA integration Strong experience with MES/SCADA, PLCs, and industrial networks Experience with Inductive Automation’s Ignition platform, specifically perspective Experience with SQL databases and programming Experience with various industrial protocols such as Modbus, Profinet/Profibus, CANopen, J1939, EtherCAT, MQTT Experience with TIA Portal Experience with or willingness to learn CODESYS Strong analytical, communication and organizational skills with a desire for continuous improvement Proficient with Microsoft Office suite Ability to interact with peers and management Be able to work from the Raleigh headquarters as required Be able to travel up to 25% of the year Knowledge, Skills and Abilities

Proficient with MS Office applications like Outlook, Word, Excel, PowerPoint etc. Preferred - Proficiency with communications related software such as Modscan, Wireshark, NMap, etc or related packages Proficient with SQL and relational databases Proficient in Java programming Proficiency with PLC programming tools and languages (TIA Portal, CODESYS, Structured Text, ladder logic, etc.) Preferred - Proficiency with industrial automation software packages such as TIA Portal, Crimson 3, Proficy and protective relaying applications and software Drafting standards Preferred - Experience with various industrial protocols such as Modbus, Profinet/Profibus, CANopen, J1939, EtherCAT, MQTT Symbols and terminology used in electrical and mechanical engineering drawings Occasionally required to inspect in-process work. Must be able to position one’s self in various positions including low to the ground or high up on equipment Occasionally assist in moving materials and equipment that weigh ~40lbs Manual dexterity to operate digital equipment, including computers and machine controllers Occasional exposure to and requirement to work around electrical testing and other industrial processes Apply for this Position Sr. Manager - Network Operations Center #J-18808-Ljbffr