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Application Support Developer

3 months ago

Pittsburgh, United States Aires Full time
Application Support Developer 6 Penn Center Blvd, Pittsburgh, PA 15205, USA Req #465 Thursday, May 23, 2024

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

Aires' Innovative Technologies team is creating technologies that mobilize the modern workforce. Our technology enables our customer services teams, our clients, and their employees, as well as our partners to deliver exceptional, industry-leading service.

We Have...

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
  • A high internal promotion rate and a full benefits package including a 401K match
  • Hybrid work environment

An excellent career opportunity is currently available for an Application Support Developer located at Aires Pittsburgh, PA office. This is a hybrid role that will require some in office time.

The Application Support Developer will work closely with the development team, business users and clients on the operations and support of our proprietary applications. You will be responsible for the configuration of applications to meet client requirements and deadlines along with handling day to day support tasks, troubleshooting, deployments, and documentation. Critical to the success in this role is a strong technical background, problem solving skills, ability to communicate in a customer-friendly manner, and a desire to provide excellent customer service.

Position Responsibilities:

  • Provides application support (troubleshooting, data correction, maintenance)
  • Performs client implementation and configuration
  • Completes application configuration and enhancements based on client and company requirements

Required Qualifications:

  • Associate's Degree required, Bachelor's degree in the field of Computer Science, Information Technology or related field with relevant work experience preferred
  • 1-2 years' experience in application support or software development
  • Working knowledge of XML, SQL, Linux
  • Working knowledge of MS Office suite
  • Knowledge of Java SE, Shell Scripting, PL/SQL, or Oracle Database are a big plus

Additional Qualifications:

  • Excellent customer service and administrative skills
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

EOE AA M/F/Vet/Disability

Other details
  • Job Family IT Operations, Administration, & Support
  • Job Function IT Applications Support
  • Pay Type Salary
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  • 6 Penn Center Blvd, Pittsburgh, PA 15205, USA
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