Account Manager
3 weeks ago
Company Description
EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.
Job Description
Beneplace is seeking a passionate insurance professional that is committed to providing exceptional service to his/her clients and becoming a service industry leader. The Account Manager is responsible for managing an assigned block of Voluntary Benefits clients and developing deep relationships within their accounts. They will work to overcome challenges, drive strong enrollment on voluntary benefit offerings and increase engagement on the perks platform. The Account Manager will also be responsible for identifying opportunities for growth and expansion within their client base and driving cross-sell efforts to increase voluntary benefit offerings and adoption of the perks platform.
Essential Functions:
Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities
Create and nurture long term relationships with EBG’s most valuable customers
Drive retention and growth among our customers by understanding their specific business needs and helping them succeed
Utilize resources across EBG and collaborate with others as needed to support customer needs
Deliver the EBG value proposition clearly and persuasively to a variety of audiences within the Human Resources department of Enterprise Clients
Maintain an active pipeline of forecasted sales to meet quota objectives while working through each opportunity
Log activity (phone calls, emails, opportunities, meetings, etc.) in Salesforce.com
Embody EBG’s culture and values
#LI-Hybrid
Qualifications
Qualifications:
5+ years of experience in a Direct Sales, Customer Success, Relationship Management, Account Management, or similar role
Experience in the Insurance / Voluntary Benefit industry is required
Experience building and maintaining relationships, while working to increase engagement, renewals and reducing churn
Growth mindset through a solutions based selling approach within existing clients
Strong problem-solving, communication and organizational skills
Experience working in a fast-paced, high growth company
Empathetic, positive attitude with a desire to reach company, client, and personal goals
Holds an active Life/Health Insurance producer’s license or commitment to obtain within 90 days of employment
Professional experience with Salesforce, Microsoft Outlook, Word, Excel, and PowerPoint
Preferred Qualifications:
Strong analytical skills
Persistence, creativity, and an overwhelming desire to succeed
Experience working in employee benefits or perks
Licensing or knowledge of Property/Casualty
Additional Information
EBG offers outstanding employee benefits including:
Medical, Dental & Vision
401k Match
Short Term Disability, Long Term Disability (Company Paid)
Company Paid Basic Life and AD&D
Additional Voluntary Benefits
Flexible Work Arrangements
3 Weeks of PTO + 5 Personal Days
Paid Holiday Break from Christmas to New Year
Paid Holidays
Fitness Reimbursement Program
Annual Day of Giving
Share in the FUN EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
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