IT Business Systems Analyst

4 weeks ago


Kennedy Space Center, United States Rosen Hotels & Resorts Full time

Summary: 0-1 years experience in Business Analysis. Critical thinking, analytical ability, ability to negotiate, ability to facilitate meetings, collaboration, continuous learning, strong communication skills, ability to test and QA new software, ability to implement new systems or procedures. Responsibilities: Analyzing complex business problems and assessing how automated systems can be implemented to solve them Formulating and defining the objectives and scope of business systems Gathering data and analyzing business and user needs in consultation with both business managers and end users Providing IT support for regulatory and compliance activities Making recommendations on hardware and software procurement to support business goals Must be able to handle general office work. Responsible for the training of technicians, management and end users in all areas of assigned applications. Assist the help desk in completing work orders related to assigned applications. Responsible for the setup of new users and computer systems in assigned applications. Responsible for coordinating users, vendors, support staff and service in timely and organize manner to complete approved projects. Record and track each incoming work order call whether it be during work hours or after hours using the internal ticketing system. Works with the Business Systems Analyst Manager to prioritize workload. Perform a property walk thorough on a regular basis to ensure applications are functioning to the best level possible and that all areas are being used correctly. Maintain a clean work area Experience/Qualifications: Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently Must be able to legally work in the USA. Education and Certification(s)/License(s): High school diploma or equivalent preferred. Other information: Discover Life at Rosen Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for. Benefits Our Associates Enjoy Affordable Health and Dental Insurance On-site Medical Center Competitive Compensation Holiday Pay Paid Vacation Paid Personal Days Tuition Reimbursement Higher Education Scholarships 401(k) Retirement Savings Plan Childcare Financial Assistance Hospitality and Dining Discounts Family Outreach Center and Many More Benefits Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates' commitment to quality and service. The result is a level of employee longevity unique in the hotel industry. We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.



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