Customer Service Representative

4 weeks ago


Birmingham, United States Standard Heating & Air Conditioning Company Full time
Standard Heating & Air Conditioning of Birmingham, AL is looking to hire a full-time Customer Service Representative. Are you a customer service professional who is looking for better hours and pay? Would you like to have most of your Saturdays and all your Sundays free? Are you interested in starting a career with a stable and respected HVAC company? Would you enjoy working in a fast-paced office environment? If so, please read on

This position pays a competitive wage of $13.00/hr-$15.00/hr, depending on experience. You would also be eligible for generous benefits including a bonus plan, Blue Cross & Blue Shield health insurance, a medical flex plan, vision, dental, short & long-term disability, life insurance, a 401 (k) plan, a 3-day weekend rotation, paid holidays, paid education opportunities, and a family-friendly work environment with up to three weeks of paid vacation. If this sounds like the opportunity that you've been looking for, fill out our initial 3-minute, mobile-friendly application today

ABOUT STANDARD HEATING & AIR CONDITIONING

We are an 85-year-old company that has been providing the highest quality residential and commercial HVAC, plumbing, and generator services to Birmingham, Mountain Brook, Vestavia Hills, and the surrounding areas for over 75 years. We perform installations, service repairs, and maintenance and pride ourselves on being reliable, affordable, and up-to-date with the most recent technology. We are committed to ensuring that both our residential and commercial customers get the comfort and peace-of-mind that they deserve.

In order to provide this high level of service, we must attract and retain employees who care about our company, each other, and, most importantly, our customers. We take great pride in being a great place to work We strive to provide stability, opportunity, and fair compensation to ensure that our employees enjoy their daily work and feel appreciated. We have carried an A+ rating with the BBB since 1963 and were Angie's List Super Service Award winners for the past five consecutive years.

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE

As an HVAC Customer Service Representative, you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, make follow-up calls, and process invoices. Often you work as a liaison between our clients and other departments to ensure that they are taken care of promptly.

Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your attention to detail and excellent communication skills ensure that their needs are met. You are never bored as there are always a variety of office tasks that you can help with. You love that you get to interact with people every day and enjoy keeping busy.

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE
  • Customer service experience
  • Phone skills
  • Scheduling skills
  • Competence in Microsoft Office

Any experience in the HVAC industry would be a plus but is not required. We can train the right person on the industry-specific aspects of this job. Do you have excellent interpersonal skills? Are you service-oriented, patient, and able to empathize with others? Do you understand good phone etiquette? Are you organized and able to prioritize tasks effectively? Do you thrive in a fast-paced environment? If so, then you might just be perfect for this position

WORK SCHEDULE

This is a full-time 8:00 am - 5:00 pm position with some overtime during the busy season. We work one Saturday every 4-6 weeks.

ARE YOU READY TO JOIN OUR HVAC OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Customer Service Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

  • Birmingham, United States Service Supply Full time

    ** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...

  • Sales Representative

    2 months ago


    Birmingham, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...


  • Birmingham, United States OnTime Service Full time

    CUSTOMER CARE REPRESENTATIVES Do you love solving problems, finding solutions, and serving others? Are you uncomfortable "selling" people things they don't need? Embarrassed by the lack of professionalism and organization of your current company? Tired of getting no support from your manager or not being recognized for your achievements? Do you want the...


  • Birmingham, United States Circle K Stores Inc. Full time

    Customer Service Representative Store 2723809 Indian Springs AL Posted 2 Days Ago Job Requisition ID: R447847 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career...


  • Birmingham, United States Champion Cleaners Full time

    Full-Time Customer Service Representative - Champion Cleaners Location: Vestavia Hills, AL Job Duties: Act as a customer service representative, maintaining a positive attitude and communicating with the management team. Process garments into the dry cleaning software system. Work efficiently to meet high volume and time constraints while maintaining a...


  • Birmingham, United States LoanMax Title Loans Full time

    Alabama Title Loans Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...


  • Birmingham, United States Champion Cleaners Full time

    Full-Time Customer Service Representative - Champion CleanersVestavia Hills, AL Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner...


  • Birmingham, United States Fresh Form Draft Full time

    Customer Service RepresentativeApplication Deadline: 27 September 2024 Department: Connexa Worx Employment Type: Full Time Location: Birmingham, AL Compensation: $17.40 - $24.50 / hour DescriptionPosition Title: Customer Service Representative Location: Birmingham, AL Job Type: Full-Time Reports To: Customer Service Manager Position Summary: The Customer...


  • Birmingham, United States Standard Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionStandard Heating & Air Conditioning of Birmingham, AL is looking to hire a full-time Customer Service Representative. Are you a customer service professional who is looking for better hours and pay? Would you like to have most of your Saturdays and all your Sundays free? Are you interested in starting a career with a stable and...


  • Birmingham, United States Createifyform Full time

    Founded by a team of seasoned marketers with a deep respect for the roots of marketing, Createify Form is a testament to the enduring effectiveness of traditional strategies. Our journey began with the belief that while technology evolves, human psychology and behavior remain constants that can be leveraged through traditional means. We're not just a...


  • Birmingham, United States Champion Cleaners Full time

    Job DescriptionJob DescriptionFull-Time Customer Service Representative - Champion CleanersVestavia Hills, AL Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able...


  • Birmingham, United States Womack Machine Supply Full time

    **Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...


  • Birmingham, United States Darrell Walker Workforce Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeDirect Hire OpportunityPay: $18.00 / hourCommercial Products Customer Service RepresentativeThe CSR position is fast paced and requires the ability to multi-task, email correspondence and processing of customer purchase orders. Order entry management and maintenance of completed sales...


  • Birmingham, United States U-Haul Full time

    Location: 3028 Bessemer Rd, Birmingham, Alabama 35208 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...


  • Birmingham, United States Croda Full time

    Customer Service Representative Location: Birmingham, AL Address: 800 Concourse Way, Birmingham, AL 35244 Requisition: 3996 Position Summary: The Customer Service Representative will be required to be proficient in the day-to-day operations of customer service. An employee in this position will display leadership traits and will support both the customer...


  • Birmingham, United States Contractor In Charge Part time $17 - $19

    Job DescriptionJob Description  Customer Service Representative Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy. The Customer Service Representative should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and...


  • Birmingham, Alabama, United States Lowe's Full time

    At Lowe's, our associates are dedicated to providing exceptional customer service while ensuring a store environment that is organized, secure, and well-stocked with essential products.As a Customer Service Representative, your responsibilities will include:Exhibiting a welcoming and professional demeanor to greet customers.Assisting customers with their...


  • Birmingham, United States Alabama Professional Services Full time

    Job DescriptionJob DescriptionSalary: $15-$17Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At APS, our purpose is to provide remarkable experiences for our...


  • Birmingham, United States Connexa Worx Full time

    Job DescriptionJob DescriptionDescriptionPosition Title: Customer Service RepresentativeLocation: Birmingham, ALJob Type: Full-TimeReports To: Customer Service ManagerPosition Summary:The Customer Service Representative will serve as the first point of contact for our customers, addressing inquiries, resolving issues, and providing information about our...


  • Birmingham, United States Enviri - Harsco Corporation Full time

    Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professio Customer Service, Customer Service Representative, Customer Experience, Representative, Senior, Salesforce,...