The Barth- Occupancy and Admission Specialist- Denver
3 weeks ago
Job Type
Full-time
Description
Summary/Objective:
The Occupancy and Admission Specialist is responsible for managing all incoming applications and resident certifications in compliance with the Assisted Living Residence Medicaid program as well as with CHFA HOME/Loan requirements. This person works with the community's Administrator to maintain budgeted occupancy.
Essential Functions:
•Ensures compliance with all Assisted Living Housing requirements as it relates to associated contracts and agreements and regulations including but not limited to the timing of all reports
•Reviews monthly activity in Yardi software to remain in compliance with required programs
•Determines eligibility for occupancy of all applicants in accordance with program guidelines
•Process original, initial, interim and termination certifications along with processing 3rd party verification when needed.
•Ensures 100% Occupancy through effective waitlist management
•Responds to inquires and questions regarding resident admissions and waitlist
•Works closely with Administrator and submit all files for approval
•Perform other duties as assigned or required by management
Requirements
Competencies:
•Ability to communicate clearly both verbally and in writing
•Sensitivity to the concerns of residents and a commitment to dealing fairly with all
•Friendly demeanor, positivity disposition, tactful, patience, and high ethical character
•Strong organization and interpersonal skills; attention to details
•Excellent computer skills and knowledge of Microsoft Office
•Self-directed and proactive; independent problem solver
Education and Experience:
•High school diploma required, some college is a plus
•Two years prior experience in a customer service role, working with older adults or disabled population a plus
•Knowledge of HUD requirements and Yardi software a plus
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