The Barth- Occupancy and Admission Specialist- Denver

3 weeks ago


Denver, United States Senior Housing Options Inc Full time
Job DescriptionJob DescriptionDescription:

Summary/Objective:

The Occupancy and Admission Specialist is responsible for managing all incoming applications and resident certifications in compliance with the Assisted Living Residence Medicaid program as well as with CHFA HOME/Loan requirements. This person works with the community’s Administrator to maintain budgeted occupancy.


Essential Functions:

• Ensures compliance with all Assisted Living Housing requirements as it relates to associated contracts and agreements and regulations including but not limited to the timing of all reports

• Reviews monthly activity in Yardi software to remain in compliance with required programs

• Determines eligibility for occupancy of all applicants in accordance with program guidelines

• Process original, initial, interim and termination certifications along with processing 3rd party verification when needed.

• Ensures 100% Occupancy through effective waitlist management

• Responds to inquires and questions regarding resident admissions and waitlist

• Works closely with Administrator and submit all files for approval

• Perform other duties as assigned or required by management

Requirements:

Competencies:

• Ability to communicate clearly both verbally and in writing

• Sensitivity to the concerns of residents and a commitment to dealing fairly with all

• Friendly demeanor, positivity disposition, tactful, patience, and high ethical character

• Strong organization and interpersonal skills; attention to details

• Excellent computer skills and knowledge of Microsoft Office

• Self-directed and proactive; independent problem solver


Education and Experience:

• High school diploma required, some college is a plus

• Two years prior experience in a customer service role, working with older adults or disabled population a plus

• Knowledge of HUD requirements and Yardi software a plus


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