Patient Representative

2 months ago


Grapevine, United States Care Now Full time

Description This position is incentive eligible. IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Patient Representative today with CareNow.BenefitsCareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Come join our team as a(an) Patient Representative. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply TodayJob Summary and QualificationsSeeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.What you will do in this role:Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followedAnswers phone calls to the clinic and provides information or refers questions to others as neededVerifies insurance timely and accuratelyEnsures the occupational client’s preference card is followed and occupational proceduresReviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic informationCompletes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documentedThe CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.What Qualifications you will need: 1 year of clinical experience in a patient care setting is preferredObtain BLS certification within 30 days of start requiredStrong customer service skills Ability to work with multiple computer programsCareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet youHCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply todayWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Grapevine, Texas, United States Pat A Peters MD PA Full time

    Job Summary: We are seeking a highly skilled and professional Patient Access Representative to join our team at Pat A Peters MD PA. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment. Key Responsibilities: • Greet patients and visitors in a courteous...


  • Grapevine, Texas, United States Dental Care Alliance Full time

    OverviewWe are seeking a highly skilled Patient Service Representative to join our clinical team at Dental Care Alliance. This individual will provide exceptional patient service and satisfaction while operating in a team-based environment.ResponsibilitiesProvide exceptional customer service to patients and visitorsRespond to patient inquiries and concerns...


  • Grapevine, Texas, United States Resurgens Orthopaedics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Resurgens Orthopaedics. The successful candidate will be responsible for ensuring a smooth and efficient patient experience, from initial contact to appointment scheduling and check-in.Key ResponsibilitiesGreets patients and visitors, providing...


  • Grapevine, Texas, United States Dental Care Alliance Full time

    Overview:We are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in a clinical team environment. This individual will support staff members and patients by answering phones, handling inquiries, scheduling appointments, and assisting with treatment plans. Strong customer service and communication...


  • Grapevine, United States Dental Care Alliance Full time

    Overview: We are looking for a Patient Service Representative in Grapevine, Texas to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient...


  • Grapevine, Texas, United States Dental Care Alliance Full time

    OverviewWe are seeking a highly skilled Patient Service Representative to join our clinical team at Dental Care Alliance. As a key member of our team, you will provide exceptional patient service and satisfaction while operating in a team-based environment. Your primary responsibility will be to support all staff members and patients in your office, ensuring...


  • Grapevine, Texas, United States Dental Care Alliance Full time

    Overview:We are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in our clinical team. This individual will be a support person to all staff members and patients, answering phones, handling inquiries, making appointments, and assisting with treatment plans. Strong customer service and...


  • Grapevine, Texas, United States Resurgens Orthopaedics Full time

    Job Title: Orthopaedic Access RepresentativeResurgens Orthopaedics is seeking a highly organized and detail-oriented Orthopaedic Access Representative to join our team. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.Key Responsibilities:Manage patient check-in and...


  • Grapevine, Texas, United States Towne Park Full time

    Transforming Patient Experiences at Towne ParkAt Towne Park, we're more than just a hospitality services company - we're a team of dedicated professionals committed to delivering exceptional experiences. As a Patient Access Ambassador, you'll play a vital role in creating smiles for our patients and their families.Key Responsibilities: Provide exceptional...


  • Grapevine, Texas, United States Baylor Scott & White Healthcare Full time

    {"title": "Access Services Representative", "content": "Job SummaryThe Access Services Representative plays a critical role in ensuring seamless patient access to healthcare services. This position is responsible for obtaining accurate demographics and insurance information, verifying patient eligibility, and negotiating patient financial...


  • Grapevine, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Access Services Representative plays a critical role in ensuring the smooth registration and financial clearance of patients. This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesConduct patient interviews to obtain demographic and financial data...


  • Grapevine, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryThe Access Services Representative plays a critical role in ensuring seamless patient registration and financial clearance processes. This position requires excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare teams.Key ResponsibilitiesConduct patient interviews to obtain demographic and...


  • Grapevine, United States Baylor Scott & White Health Full time

    **JOB SUMMARY** The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. **SHIFT AND SCHEDULE** Full Time: Monday to Friday: 6:00 am to 2:30 pm **ESSENTIAL FUNCTIONS OF THE ROLE** + Conducts...


  • Grapevine, Texas, United States FYZICAL Texas Rexes Full time

    Job DescriptionFYZICAL Texas Rexes is seeking a highly skilled Customer Service Representative to join our team in Grapevine, TX. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience for our clients.Responsibilities:Handle patient scheduling, appointments, and multi-phone line managementGather new...


  • Grapevine, Texas, United States Elite GI. Full time

    Job DescriptionElite GI is seeking a highly skilled and dedicated Customer Relations Representative to join our team. As a key member of our organization, you will be responsible for fostering positive relationships with our customers and donors, educating them about our non-profit partners, and elevating their visibility within the community.Key...


  • Grapevine, United States BillyGo LLC Full time

    Customer Service Representative (CSR) Hourly Pay: Starting at $20/hour with opportunities for growth Location: Grapevine, TX / Remote Position Position Type: Part-time and/or full-time positions available Schedule & Availability: Evenings and weekends At BillyGO, we believe that every interaction with a customer is an opportunity to make a positive impact in...


  • Grapevine, Texas, United States Valor Intelligent Processing Full time

    Job Title: Sales Representative IIWe are seeking an experienced Sales Representative II to join our team. As a Sales Representative II, you will be responsible for making outbound calls to current and potential customers to sell new products and services, upsell existing ones, and provide information on those products and services.Key Responsibilities:Handle...


  • Grapevine, United States Baylor Scott & White Healthcare Full time

    JOB SUMMARY The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. SHIFT AND SCHEDULE Full Time: Monday to Friday: 6:00 am to 2:30 pm ESSENTIAL FUNCTIONS OF THE ROLEConducts and documents...


  • Grapevine, United States BillyGo LLC Full time

    DescriptionCustomer Service Representative (CSR)Location: Grapevine, TX / Remote Position Position Type: Full-time positions available Schedule & Availability: Evenings and weekends At BillyGO, we believe that every interaction with a customer is an opportunity to make a positive impact in their life. We are looking for friendly, outgoing, and positive...


  • Grapevine, Texas, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly motivated and results-driven Home Health Sales Executive to join our team at CenterWell Home Health. As a key member of our sales team, you will be responsible for promoting our homecare services to physicians, hospitals, skilled nursing facilities, and other healthcare professionals within a designated geographic...