Patient Access Representative

4 weeks ago


Grapevine, Texas, United States Pat A Peters MD PA Full time
Job Summary:

We are seeking a highly skilled and professional Patient Access Representative to join our team at Pat A Peters MD PA. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner, checking them in and answering any questions they may have.
• Respond to incoming telephone calls in a prompt and professional manner, routing calls as needed and offering voice mail or paging options.
• Assist visitors and direct them to the appropriate waiting areas, screening solicitors and ensuring they are relevant to our organization's needs.
• Respond to patient inquiries and concerns in an efficient and courteous manner, checking for insurance coverage and benefits as needed.
• Collect copays and explain financial requirements to patients or responsible parties.
• Perform other duties as assigned by management.

Requirements:

• High school diploma or equivalent required.
• One year of experience in customer service or reception, preferably in a healthcare environment.

Why Join Our Team:

As a Patient Access Representative at Pat A Peters MD PA, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional patient care and service. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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