Senior Product Manager, AI Incubation

3 weeks ago

Salt Lake City, United States Hispanic Technology Executive Council Full time

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing

Benefits

  • Paid Vacation Time and Paid Sick Time and Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
    • TeleDoc
    • HSA company match
    • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

Job Summary

Sorenson is seeking a seasoned and entrepreneurial product creator to drive rapid value creation to defend and grow the companys existing businesses in accessibility and language services, as well as grow into new markets, customers, and categories. The Incubation team consists of specialized Product Managers, UX Designers and Researchers, and Engineers who excel at zero-to-one, early-stage work. The mandate is fast learning and fast failure, as opposed to painstakingly crafting optimized experiences although job rotation may be available to support professional development. You will own opportunity analysis, product vision, competitive strategy, customer discovery, concept definition, GTM design, and oversight of customer or user testing. You will collaborate with UX Research on customer and user research and solution validation, and UX Design and Engineering on delivering and deploying a working Proof of Concept for each project. The capstone of each incubation cycle is bringing all the team has learned together into a business case and recommendation to leadership. Your focus will be on Generative AI (Artificial Intelligence), and building products that incorporate Large Language Models, Machine Learning, and Natural Language Processing.

Essential Duties and Responsibilities

  • Product Vision: define the vision and strategy based on a deep understanding of customer and
  • user needs, user research, the competitive landscape, and the companys business goals.
  • Continuous Discovery: collect and use customer and user signals and research to identify
  • knowledge gaps, define product capabilities, and market justification.
  • Definition: create and communicate a clear, coherent, data-driven set of requirements for the
  • Proof of Concept that enable the team to learn what it needs to learn from customers or users.
  • Co-creation: collaborate with your Core Team (Product, Design, Engineering), as well as AI Labs
  • (R&D), Marketing, Sales, Business Development, Legal, and external partners.
  • Crosspollination: collaborate with teams across Sorenson to leverage best-in-class technology
  • from across the company, and share what weve pioneered with other product teams in need
  • Schedule Accountability: negotiate and influence tradeoffs impacting schedule, and share good
  • news fast; bad news faster.
  • Performance Management: develop and set metrics, analytics, and hurdle rates to help the team
  • and company achieve desired outcomes.
  • Other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum/Preferred Education Description Minimum 4 Year / Bachelors Degree in business, engineering, marketing, or equivalent professional experience

Preferred Graduate Degree MBA or similar Masters degree

Experience

Minimum Years of Experience

6 Years software product management experience with LLM, ML or NLP strongly preferred

Knowledge, Skills, and Abilities

  • Ability to take a project from scratch to delivery while navigating ambiguity
  • Curious, with a desire to learn and grow, and able to quickly adapt to new technologies and tasks
  • Performance mindset with ability to self-measure goals and progress
  • Experience moving fast with an entrepreneurial mindset
  • Excellent verbal and written communication skills, ability to communicate to audiences at all
  • levels, and ability to build relationships with a distributed team
  • Positive attitude, team player, and able to work across company departments.
  • Experience with Agile, Scrum, and Lean Startup methodologies
  • Prior startup or early-stage experience a plus
  • Familiarity with software architecture, interfaces, and engineering principles a plus
  • Working Conditions and Physical Requirements
  • Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other
  • computer components.
  • Regular and predictable attendance required.

Company Summary

Our MissionHarnessing the power of language, we connect diverse people and enrich the human experience.

Our VisionTo provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the worlds leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorensons impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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