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Life - Associate Customer Service Representative
3 months ago
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us The Life Policy Services department is currently seeking an associate customer service representative. The pay range for this position is $17.00 - $18.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Benefits in addition to compensation include: health, dental and/or vision coverage if selected vacation and sick days 401(k) with a 6% company match Be ready to: handles high volume of phone calls receives customers' requests by telephone, fax, mail, or e-mail; analyzes request, provides needed service or information as needed. processes loans, withdrawals, required minimum distributions (RMD), surrenders, beneficiary/ownership changes, reinstatements, contractual changes, collateral assignments, external 1035/transfers refers transactions for approval by the Life Underwriter and/or Assoc. Manager as outlined in the Lines of Authority assist in the formulation of various reports as needed ability to serve as a back-up for the Policy Service Coordinator as needed visit with agents/agencies attend sales meetings Be equipped with: ability to collaborate and work independently excellent oral and written communication skills good decision-making skills Bring education and experience from: a high school education encouraged to pursue further continuing education - including pursuit of accredited insurance class/exam (such as LOMA), MAPS Certification, or equivalent Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices
