Service Coordinator

5 months ago

Iowa City, United States Shelter House Iowa Full time

Job Type Part-timeDescriptionYou are the first person guests, clients, and tenants see when they enter one of Shelter House's buildings. Coordinators connect people to the help they need and troubleshoot when folks need assistance with appointments, donation requests, and anything else that might come up.Key Qualities: Commitment. You believe in Shelter House's mission to prevent and end homelessness in our community and are drawn not just to the work described in this posting, but to the fact that it is here.Curiosity. You have a habit of asking "why" or "how," which leads you to have excellent analytical skills and problem-solving ability.Organization. You know what needs to be done when, and you have methods in place to ensure you make that happen.Communication. When you write or speak, folks know exactly what you are saying, and the tone is appropriate to the audience.Detailed. Your record keeping is accurate and complete.Consensus building. You have excellent interpersonal skills and can both mediate misunderstanding and negotiate to resolve conflict.Flexibility. You can adapt to the needs of the organization, its employees, and its clients.Patience. You can work with a diverse array of individuals in crisis and seek to de-escalate situations.Awareness. You are alert, focused, and tuned into the work environment.Judgement. You model sound decision-making and respond in rapidly changing situations. You take action and involve coworkers and management when necessary, and first responders when warranted.Humility. You understand that no necessary task is beneath any of us when it will advance the mission.Cooperation. You work well with members of your team and with folks in other departments.Growth-minded. You know and embrace that there is always more to learn and do.Essential Duties and Responsibilities: Always maintain a safe and sanitary environment.Ensure a trauma-informed workplace is achieved and maintained by demonstrating a balance of kindness, competence, and care toward self, others with whom we work, and those for whom we provide care.Responsible for enforcing building schedules to include the safety and supervision of individuals, property, meals, and volunteers.Staff the front desk, answer phone calls, and monitor security cameras and doors.Ability to supervise clients and guests with dignity and mutual respect at all times.Provide resource information or triage questions, for individuals and families we serve and to those who call to apply or ask for information.Provide crisis intervention and de-escalation for conflict that may arise until resolved or a supervisor or Behavioral Health Coordinator can respond.Respond to emergencies, follow building/staff safety and emergency procedures, and call 911 when appropriate.Monitor visitors to the property and check-in/out visitors. Ensure visitors follow building rules and policies and remove unauthorized persons.Support and assist individuals with their needs as they arise (questions, concerns, hygiene, supplies. mail, cleaning supplies, bedding, food, and more).Ability to handle communications with the public, donors, and volunteers via phone or in person.Provide clear and accurate information to clients, guests, and the public.Complete all client intakes, including relevant background checks (sex offender registry), and exit process.Maintain confidentiality.Record client interactions and building activities at least once per shift and complete proper documentation.Maintain sanitary conditions in all dormitory areas, common areas, and exterior.Perform laundry duties for the facility.Maintain order in the lobby/dining area during food services by coordinating logistics with the Kitchen Manager.Manage your time to focus on the most urgent and most important tasks.All other duties as assigned by your supervisor, the supervisor on-call, the on-site (shift) supervisor, or other management personnel as required.Reports to: On-site Shift SupervisorFull job descriptions available, please email HR-Staff@shelterhouseiowa.org for details. RequirementsRequired Skills: Ability to regulate emotions when responding to individuals in crisis.Empathetic, trustworthy, honest, and a team player.Proficient with Microsoft Office Suite or related software.Ability to enter and interpret information from various databases Shelter House uses.Strong organizational and communication skills.Ability to establish and maintain professional boundaries while working with clients, both at and outside of work.Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive solution-oriented and client-centered approach.Understanding of or willingness to train in areas such as Housing First, Trauma-Informed Care, Harm Reduction, Diversity, Equity, and Inclusion.Strong interpersonal skills, ability to be compassionate and firm toward those using Shelter House services.Education and Experience: High school diploma or GED.Physical Requirements: Must be able to walk up and down stairs.Must be able to lift 30 pounds at times.Hours: We are currently seeking part-time coverage for:1st shift (7:00 AM - 3:00 PM) Saturday & Sunday2nd shift (3:00 PM - 11:00 PM) Saturday & SundayPay: The pay rate for this position is $17.75/hour. This role is eligible for a shift differential rate of $1.50/hour over the base rate for shifts occurring overnight. Overnight shifts occur between the hours of 11:00 PM and 7:00 AM. Interviews with qualified candidates will be conducted on a rolling-basis until the position is filled. Shelter House is an Equal Opportunity Employer and a United Way Agency. Salary Description $17.75 per hour

  • Service Coordinator Leader

    7 days ago

    Iowa City, Iowa, United States Reach For Your Potential Full time

    Job Title: Service Coordinator LeaderAbout the Role:We are seeking a highly skilled and dedicated Service Coordinator Leader to join our team at Reach For Your Potential. As a key member of our staff, you will be responsible for coordinating services and ensuring that our members receive the highest quality care.Responsibilities:">Supervise and support staff...

  • Admin Services Coordinator

    1 week ago

    Iowa City, United States University of Iowa Full time

    The University of Iowa Department of Obstetrics and Gynecology is seeking an Administrative Services Coordinator. The Coordinator provides administrative services through the coordination and support of operations. Key areas of responsibility include Coordinator, Service, Operations, Retail, Education, Program

  • Admin Services Coordinator

    3 weeks ago

    Iowa City, United States University of Iowa Hospitals & Clinics Full time

    Description The University of Iowa Hospitals and Clinics, Child Health Specialty Clinics (CHSC), is seeking an 60-80% Administrative Services Coordinator . Position is specified term through June 30, 2025 with strong likelihood of renewal. This position is located in Iowa City. Provides support for the Division of Child and Community Health, which is part of...

  • Admin Services Coordinator

    3 weeks ago

    Iowa City, United States The University Of Iowa Full time

    The University of Iowa Hospitals and Clinics, Child Health Specialty Clinics (CHSC), is seeking an 60-80% Administrative Services Coordinator. Position is specified term through June 30, 2025 with strong likelihood of renewal. This position is located in Iowa City. Provides support for the Division of Child and Community Health, which is part of the Stead...

  • Administrative Services Coordinator

    2 weeks ago

    Iowa City, Iowa, United States University of Iowa Full time

    About the RoleWe are seeking a highly skilled and experienced Administrative Services Specialist to join our team at the University of Iowa. In this role, you will be responsible for managing the Pharmacy Workforce Database, coordinating Continuing Medical Education activities, and providing support for various programs.Key ResponsibilitiesManage the...

  • Social Services Coordinator

    6 days ago

    Iowa City, Iowa, United States Iowa City Rehab and Health Care Center Full time

    Job OverviewIowa City Rehab and Health Care Center, under the new management of Campbell Street Senior Living, is seeking an experienced Social Services Worker to provide supportive services to residents and their families.About the RoleThis position requires a compassionate individual with excellent communication skills to work in a dynamic environment. The...

  • HR Coordinator

    2 months ago

    Iowa City, United States University of Iowa Full time

    Enhance the operations of the division of Environmental Services at University of Iowa Health Care by providing advice and guidance to leadership and employees and performing transactions within all subject matters of human resources. Support recruit Environmental Service, HR Coordinator, HR Manager, Environmental, Coordinator, Human Resource,...

  • Admin Services Coordinator

    1 week ago

    Iowa City, United States University of Iowa Full time

    The University of Iowa Department of Obstetrics and Gynecology is seeking an Administrative Services Coordinator. The Coordinator provides administrative services through the coordination and support of operations. Key areas of responsibility include operational, information, and communication management. This position requires excellent time management, a...

  • Support Services Coordinator Assistant II

    1 week ago

    Iowa City, Iowa, United States Reach For Your Potential Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Support Services Coordinator Assistant II to join our team at Reach For Your Potential.Salary: $40,000 - $60,000 per year based on experience and qualifications.Job DescriptionThe Support Services Coordinator Assistant II will be responsible for scheduling Direct Care staff and managing staff...

  • Admin Services Coordinator-Otolaryngology

    3 weeks ago

    Iowa City, United States The University Of Iowa Full time

    BASIC FUNCTION The Administrative Services Coordinator functions as administrative support to the department of Otolaryngology by providing administrative services through the coordination and support of operations. Coordinate conferences, perform invoicing, manage accounts payable, accounts receivable and create financial reports and arrange for repair of...

  • Admin Services Coordinator-Otolaryngology

    4 weeks ago

    Iowa City, United States The University Of Iowa Full time

    BASIC FUNCTION The Administrative Services Coordinator functions as administrative support to the department of Otolaryngology by providing administrative services through the coordination and support of operations. Coordinate conferences, perform invoicing, manage accounts payable, accounts receivable and create financial reports and arrange for repair of...

  • LTSS Service Coordinator

    5 months ago

    Iowa City, United States Elevance Health, Inc. Full time

    Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individuals waiver (su Coordinator, Service, County, Retail, Healthcare, Support

  • LTSS Service Coordinator-Johnson County, IA

    4 months ago

    Iowa City, United States Elevance Health Full time

    Job Description : LTSS Service Coordinator Location: This is a field based position. Candidate would need to meet face to face with patients in and around Johnson County, IA. The LTSS Service Coordinator  is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration...

  • Support Services Specialist

    1 week ago

    Iowa City, United States The University Of Iowa Full time

    The University of Iowa Healthcare, Care Coordination Division is seeking a Support Services Specialist to provide prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and...

  • Admin Services Coordinator

    5 months ago

    Iowa City, United States University of Iowa Full time

    This position supports the Emergency Medicine Department in the role as departmental Administrative Services Coordinator with a logistics focus. This position will contribute to the success of the Emergency Medicine Department by providing administrative services through the coordination and support of operations and lead the organization by planning,...

  • HR Coordinator

    3 weeks ago

    Iowa City, United States University of Iowa Full time

    As a member of the Division of Student Life Human Resources Team, the HR Coordinator will provide support, consultation and guidance on a variety of human resources (HR) areas. This position will also hold responsibility for executing, monitoring, an HR Coordinator, Customer Service, Coordinator, Human Resource, Monitoring, Administrative, HR

  • Support Services Specialist

    2 weeks ago

    Iowa City, United States The University Of Iowa Full time

    The University of Iowa Healthcare, Care Coordination Division is seeking a Support Services Specialist to provide prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and...

  • Support Services Specialist

    1 week ago

    Iowa City, United States The University Of Iowa Full time

    The University of Iowa Healthcare, Care Coordination Division is seeking a Support Services Specialist to provide prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and...

  • Support Services Specialist

    5 months ago

    Iowa City, United States The University Of Iowa Full time

    The University of Iowa Healthcare, Care Coordination Division is seeking a Support Services Specialist to provide prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and...

  • Activities Coordinator

    3 days ago

    Iowa City, United States Sevita Full time

    NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services...