Marginal Grade Curriculum Support Specialist

3 weeks ago

Leavenworth, United States nFocus Solutions Full time
Role Summary
nFocus Solutions is looking for a Marginal Grade Curriculum Support Specialist to provide grade support for distance learning programs to students and college. Monitors, tracks, and prepares administrative correspondence and notifications regarding student progression through course.

Responsibilities:
  • Review current curriculum and provides students professional guidance and clarification on curriculum related issues
  • Research and answer curriculum issues for students
  • Track students' successful or unsuccessful completion of courses
  • Respond to email and phone requests for information on degree requirements
  • Provide student feedback (both verbal and written) in support of the distance learning program and participates in team meetings
  • Research student history
  • Collect and consolidate student inquiries and produces summary reports and trend analysis
  • Use the email, phone, and Blackboard systems to collect and respond to student inquiries.
  • Contribute to and assist in organization's knowledge management processes
  • Provide input and recommend updates to organization's policies and procedures
Requirements
  • Bachelor's degree in education or in a closely related field
  • Minimum of three years of experience as part of an educational supporting student grades and academic reporting
  • Experience with Blackboard
  • Possess clear and precise oral and written communication skills
  • Ability to work independently and as part of a team
  • Submit to required background check
  • Able to meet requirements to work on a military installation, including having a valid state driver's license and car insurance.
  • Be self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes
  • Be organized with a strong sense of urgency
  • Adhere to established guidelines and procedures
  • Demonstrate high standards of quality and accuracy
  • Be in attendance and punctual as scheduled
  • Be completely functional in MS Word, Excel, PowerPoint
  • Maintain a US Passport
  • Be able to travel in support of the mission up to 10% of the time

About nFocus Solutions
nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enables our clients to achieve clear, well-defined results that change the world.

At nFocus Solutions, we are committed to a diverse and inclusive workforce. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of innovation. nFocus Solutions is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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