Enrollment Specialist

7 days ago

West Chester, United States The Learning Experience Full time
Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Paid time off
  • Training & development
  • Vision insurance
Enrollment Specialists at The Learning Experience are responsible for driving enrollment at the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.

Role Responsibilities:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
  • Drives enrollment at the center
  • Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
  • Hires and trains outstanding talent and ensures center is fully staffed with high performing teachers
  • Forecasts future enrollment based on annual graduation
  • Manages center inventory- office supplies, curriculum, staff recognition items, etc.
  • In partnership with Center Director, conducts team meetings to communicate important information and set a direction
CUSTOMER ENGAGEMENT
  • Executes marketing brand campaigns within the center and implements local marketing activities.
  • Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
  • Effectively uses social media channels for parent engagement and retention
  • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
  • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
  • Has a strong understanding of the childcare offerings within the community
  • Maintains the lead tracking portal and customer database
  • Coordinates the registration process and maintains customer and employee information in center systems
  • Responsible for communications to families (i.e. newsletters)
  • Plans and manages budget for "parent pleasers"
Qualifications:
  • 3+ years' experience in retail/store management - cross-industry experience is welcome
  • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
  • Ability to leverage data to understand the business and make decisions
  • Bachelor's degree preferred


Compensation: $75,000.00 per year

The Learning Experience

At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.

At TLE®, we've created a full cast of characters that become our little learners' educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.

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