Customer Support Representative
2 weeks ago
** Customer Support Representative**
**Job Category****:** Administration **Requisition Number****:** CUSTO009144 Showing 1 location **Job Details**
**Description**
Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing customer requests for service by ensuring prompt, knowledgeable service to the customers satisfaction through inter-company divisions and subcontractor networks. Our Ideal candidate would have some related work experience and/or training, possess an ability for technical applications and mechanical systems and the ability to multi-task in a fast paced environment. Must have strong communication skills and the motivation to provide an exceptional customer experience via phone/email. Flexible schedule availability required.
Job Responsibilities:
* Provide administrative support to staff, department and management
* Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day
* Promote all products and services and quotes accurate pricing when appropriate
* Gather accurate information from the customer to ensure accurate billing
* Enter the information in the service ticket with sufficient information that allows the dispatcher to send a qualified technician to the job site with information about the problem prior to their arrival at the job site
* Represent the company in a professional manner with good customer service and verbal communication skills
* Maintain and promote a positive attitude toward customers regardless of the circumstances
* Communicate with customer, supervisor or other office personnel in an effective and timely manner
* Receive job tickets, check tickets for description of work completed, extra parts used on the job, and also check for technician number and time worked on job
* Ensure that all doors, operators, miscellaneous parts and job labor are coasted and billed correctly on each job ticket
* Complete corrections from Manager as necessary and release billing to generate customer invoices
* When necessary, compare time sheets to tickets for labor hours in and out on job-sites on date received and ensure hours and dates worked are entered on tickets by technicians to assure they coincide with time sheets
* Check for part numbers and description of parts, description of work completed and check to see if jobs are completed or if the ticket is on continuation
* Submit billing to Service Manager for approval daily
Job Requirements:
* Ideally, prefer a minimum of two (2) years of related work experience and/or training
* Affinity for taking care of customers and an outstanding work ethic
* Must have good time management skills, be organized and have the ability to multi-task
* Possess an ability for technical applications and mechanical systems
* Must be a good communicator with both spoken and written communication
* Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service
We reward your hard work, dedication and success:
* Advancement opportunities
* Successful employees are often granted transfers and promotions to new office locations for the organization
* Competitive Base Salary
* Comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)
* Paid Time Off Plan
* Company Closes in Observance of Major Holidays
* Your health and wellness is important to us Corporate Wellness Program and Non-smoking work environment
**Pay range for this position:** From $17 an hour based on experience.
Offer of employment contingent upon successful completion of pre-employment screening, background check and E-Verify. EOE M/F/Disability/Veteran AA VEVRAA Federal Contractor.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
-
Customer Support Representative
1 day ago
Denver, United States Crypto Job Full time**Customer Support Representative** ** Salt closed a successful ICO in August 2017 which collected more than $45 mio and so far are the first to offer traditional lending, securitized by innovative digital assets (cryptocurrencies). In short, you can use your existing crypto portfolio to...** * Denver, CO,, USA **Job Description** is a fast-growing...
-
Customer Support Representative
3 weeks ago
Denver, United States King Door Co Inc Full time** Customer Support Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO008086 Showing 1 location **Job Details** **Description** Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing...
-
Customer Support Representative
3 weeks ago
Denver, United States Autowash Management LLC Full timeJob DescriptionJob DescriptionDescription:As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and...
-
Customer Support Representative I
2 weeks ago
Denver, United States Nexmuv Full time**Customer Support Representative I (Remote)** Preferable Location: Denver | Full Time **Role and Responsibilities** As a Customer Service Specialist, you will act as a crucial member of our team by striving to build a positive experience for our customers. This position is responsible for counseling and assisting the customer on all moving-related service...
-
Customer Support Representative
1 week ago
Denver, United States TriMas Corporation Full timeBasic computer skills including experience with Excellent Verbal and Written Communication Skills Detail Oriented, Attention to Detail, Well Organized Ability to Meet Deadlines Excellent Customer Service and Communication Skills Process and Results, Driven, Strong Problem-Solving Skills Innovative, inspiring, and able to work in a Responsibilities Enter,...
-
Full Time Sales Support Representative
7 days ago
Denver, United States Paideia Management Full timePaideia Management is looking to fill an entry level position with immense growth opportunities. Applicants for this role must be highly motivated, well organized and have a strong desire to always learn more. We are currently seeking a people-oriented , passionate, and enthusiastic individual to join our team as a Full-Time Sales Support Representative. The...
-
Customer Care Representative
3 weeks ago
Denver, United States Hertz Full timeAs a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. $18.29/hour starting pay rate This...
-
Account Manager
3 weeks ago
Denver, United States Mansfield Energy Full timePlease note that a hybrid work environment is available once training is completed - 3 days in the office, 2 days remote. The Account Manager / Product & Channel Support Representative (PCSR) serves as the primary interface and point person for the assigned specialty product line (DEF) and the customer teams. This position is responsible for providing best...
-
Customer Support Specialist
4 weeks ago
Denver, Colorado, United States Alloy Full timeAbout At , we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We're tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and...
-
Customer Support Specialist
4 weeks ago
Denver, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionCustomer Support SpecialistLocation: Lakewood, CODo you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a...
-
Customer Support Specialist
3 weeks ago
Denver, United States Inclined Full timeJob DescriptionJob DescriptionAbout InclinedInclined is building a technology platform focused on driving better long-term outcomes for whole life insurance policy holders. Our mission is to help people get more value out of their whole life investment, while transforming a trillion-dollar industry ready to benefit from modern technology. We’re a...
-
CUSTOMER CARE REPRESENTATIVE
3 weeks ago
Denver, CO 80201, USA, United States Hertz Full timeHertz - JobID: 24792 [Auto Service Technician] As a Customer Care Representative at Hertz, you'll: Provide the vehicle travelers want and need, in a timely and efficient manner; Provide each customer with the best vehicle for their needs and create memorable experiences; Manage the rental (and occasionally return) process; Welcome each customer with a smile;...
-
Inside Customer Support Rep
5 days ago
Denver, United States Durawood Products Inc. Full time**Inside Customers Support Rep.** **One of the Mid Atlantics largest stair companies has an exciting opportunity for an experienced Inside Customer Support Rep. in the Lancaster county area.** The position requires; *Minimum 2 years customer support experience *Professional phone and communication skills *Scheduling jobs for customers *Estimating/quoting...
-
Customer Care Representative
3 days ago
Denver, CO, 80285, Denver, CO, United States Hertz Full timeAs a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. $18.29/hour starting pay rate This...
-
Bilingual Customer Support Associate
2 weeks ago
Denver, Colorado, United States Nymbl Science Full timeCustomer Support AssociateAbout the jobOur Bilingual Customer Support Associate is passionate about improving the lives of our users If you have a style compatible with older adults and can work efficiently at their pace while maintaining a positive, empathetic and professional attitude, Nymbl is for youWhat you'll do as a Customer Support Associate Respond...
-
Sales Representative
4 weeks ago
Denver, United States Orion Talent Full timePosition Details: Title: Sales RepresentativeLocation: Denver, COSchedule: Monday-FridayCompensation: $70k- 75k+ commission and bonusBenefits: Medical, dental, vision, 401k, and more!Travel: ~25%: based on territory CO, UT, NM (Expect 3 weeks a month in CO, 1 week per month in UT, and NM travel a couple of times annuallyPosition Description:As a Sales...
-
Entry Level Representative- Marketing
24 hours ago
Denver, United States evolve Full timeOur mission is to engage customers and donors, promote awareness of our nonprofit partners, increase their community presence, and actively contribute to marketing efforts. We foster continuous learning and personal development, providing the tools our Marketing and Sales Representatives need to excel in this sales and marketing-driven role. Your role as a...
-
Entry Level Representative- Marketing
6 days ago
Denver, United States Evolve Inc Co. Full timeJob DescriptionJob DescriptionOur mission is to engage customers and donors, promote awareness of our nonprofit partners, increase their community presence, and actively contribute to marketing efforts. We foster continuous learning and personal development, providing the tools our Marketing and Sales Representatives need to excel in this sales and...
-
Customer Service Support
3 weeks ago
Denver, United States Western Sugar Full timeJob DescriptionJob DescriptionTitle: Customer Service Support/Office Assistant - Full-TimeLocation: Denver, ColoradoPosition OverviewThe Western Sugar Cooperative has an exciting opportunity for a Customer Service Support/Office Assistant. This position will assist in an array of cross-functional responsibilities. The person needs to excel in a team...
-
Denver, United States Sika Corporation Full timeThe main responsibility of a National Technical Representative is to support Sika sales force in the Concrete Admixtures division. A variety of onsite and remote technical support must be provided to our sales force and customers in western & southwe Concrete, Technical, Technical Support, Representative, Systems, Product Development, Manufacturing,...