Customer Support Representative

4 weeks ago

Denver, United States Crypto Job Full time

**Customer Support Representative**

** Salt closed a successful ICO in August 2017 which collected more than $45 mio and so far are the first to offer traditional lending, securitized by innovative digital assets (cryptocurrencies). In short, you can use your existing crypto portfolio to...**

* Denver, CO,, USA

**Job Description**

is a fast-growing entrepreneurial firm that operates around the world and has a dynamic workforce of diverse professionals. SALT offers a smarter way to leverage blockchain assetsingeniously bridging cryptocurrency with traditional finance. Through its best-in-class Platform, SALT enables cryptocurrency holders to secure cash loans by collateralizing their blockchain assets. The company is committed to advancing a global blockchain-based ecosystem. If you enjoy a fast-pace, a progressive and hard-working environment, SALT may be the place for you.

As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. We take inbound phone calls, support emails from customers from around the globe, and assist with product questions and technical troubleshooting issues. We also help maintain SALT's strong online presence on Social Media (Facebook and Twitter). Ideal candidates will demonstrate a positive attitude, attention to detail, technical prowess, and punctuality. In our rapid-growth environment, successful candidates will easily adapt and be prepared to take on additional responsibility as needed. The ideal candidate will have a great customer service background and feel comfortable navigating multiple computer systems on dual screens.

**Primary Responsibilities:**

* Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.

* Assist with inbound phones and return voicemail messages

* Assist with Social Media and Community Management

* Effectively troubleshoot technical issues

* Identify areas for process improvements and provide feedback to supervisors

* Prioritize workload and manages multiple time sensitive issues at once

* Maintain SLAs (Service Level Agreements)

**Preferred Candidate Experience:**

* This position requires a minimum of 2 years of customer service experience

* Associate's Degree

* Basic knowledge of Blockchain Technology and cryptocurrencies

* Basic computer skills

* Strong oral and written communication skills

* Fluency in a language other than English

Job Summary

* Location ** Denver, CO,, USA**

* Job Type **Full Time**

* Salary **Competitive**

* Date Posted **2 years ago**

  • Customer Support Representative

    2 months ago

    Denver, United States King Door Co Inc Full time

    ** Customer Support Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO008086 Showing 1 location **Job Details** **Description** Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing...

  • Customer Support Representative

    4 days ago

    Denver, United States King Door Co Inc Full time

    ** Customer Support Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO008086 Showing 1 location **Job Details** **Description** Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing...

  • Customer Support Representative

    1 week ago

    Denver, United States HouseCall Full time

    **Customer Support Representative** at Housecall Pro Denver, Colorado, United States **At Housecall Pro,** we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling,...

  • Customer Support Representative

    2 weeks ago

    Denver, United States Autowash Management LLC Full time

    Job DescriptionJob DescriptionDescription:As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and...

  • Customer Support Representative

    5 days ago

    Denver, United States Autowash Management LLC Full time

    Job DescriptionJob DescriptionDescription:As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and...

  • Customer Support Representative I

    1 month ago

    Denver, United States Nexmuv Full time

    **Customer Support Representative I (Remote)** Preferable Location: Denver | Full Time **Role and Responsibilities** As a Customer Service Specialist, you will act as a crucial member of our team by striving to build a positive experience for our customers. This position is responsible for counseling and assisting the customer on all moving-related service...

  • Customer Support Representative I

    5 days ago

    Denver, United States Nexmuv Full time

    **Customer Support Representative I (Remote)** Preferable Location: Denver | Full Time **Role and Responsibilities** As a Customer Service Specialist, you will act as a crucial member of our team by striving to build a positive experience for our customers. This position is responsible for counseling and assisting the customer on all moving-related service...

  • Customer Support Representative

    1 month ago

    Denver, United States TriMas Corporation Full time

    Basic computer skills including experience with Excellent Verbal and Written Communication Skills Detail Oriented, Attention to Detail, Well Organized Ability to Meet Deadlines Excellent Customer Service and Communication Skills Process and Results, Driven, Strong Problem-Solving Skills Innovative, inspiring, and able to work in a Responsibilities Enter,...

  • Client Support Representative

    3 weeks ago

    Denver, United States Paideia Management Full time

    Job DescriptionJob DescriptionPaideia Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us...

  • Customer Service Representative

    3 weeks ago

    Denver, United States Mocciaent Full time

    We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers queries and resolve them as soon as possible. Your...

  • Customer Support Representative Bilingual English Spanish

    3 weeks ago

    Denver, United States OpenTable Full time

    $19.00/hr + Benefits + Free RTD EcoPass + 4 weeks PTO! OpenTable is creating a new Customer Support team - come join us and be part of the excitement!  The most important thing you can bring to this role is a passion for helping people.  Your goal is NOT to get the customer off the phone as fast as possible (unless that’s what the customer wants). We...

  • Customer Service Representative

    2 weeks ago

    Denver, United States Steele Rubber Products Full time

    Exciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver, NC. As a Customer Service...

  • Customer Service Representative

    4 days ago

    Denver, United States Steele Rubber Products Full time

    Exciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver, NC. As a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Denver, United States Steele Rubber Products Full time

    Job DescriptionJob DescriptionExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver,...

  • Customer Service Representative

    5 days ago

    Denver, United States Steele Rubber Products Full time

    Job DescriptionJob DescriptionExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver,...

  • Customer Service Representative

    5 days ago

    Denver, United States Waterton Full time

    ** Customer Service Representative** **Job Category****:** R Office Other **Requisition Number****:** CUSTO01970 Showing 1 location **Job Details** **Description** We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance...

  • Support Services Representative

    5 hours ago

    Denver, United States Tyler Technologies Full time

    Description The nation's leading Web Services and e-commerce company is currently seeking a Support Services Representative (SSR) to complement its growing team. The Tyler Colorado based subsidiary of the eGovernment firm Tyler Technology helps Colorado government entities web-enable their information services. Our electronic government solutions use...

  • Customer Service Representative

    3 weeks ago

    Denver, United States Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is based in our Denver office and reports to the Customer Service Supervisor. Do not miss the...

  • Customer Service Representative

    6 days ago

    Denver, United States Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative. This role is based in our Denver office and reports to the Customer Service Supervisor. Do not miss the...

  • Customer Service Representative

    2 weeks ago

    Denver, United States Fireplace Warehouse & Texas Fireplace Express Full time $19 - $22

    Customer Solutions Representative - Accounting FocusWe are seeking a dynamic and detail-oriented Customer Solutions Representative - Accounting Focus to join our team in Denver. Our ideal candidate will have a strong background in accounting or finance, demonstrate excellent sales support skills, and be dedicated to ensuring the highest levels of customer...