Customer Service Associate

4 weeks ago


Bowie, United States Remote Jobs Full time

Employer Industry: Banking and Financial Services Why consider this job opportunity: Flexible remote work arrangement within the employer's footprint Opportunity to work part-time with a schedule that accommodates personal commitments Professional development in the banking industry and exposure to various banking products Supportive team environment that values customer service excellence Chance to build and retain customer relationships, enhancing job satisfaction Essential role in a highly regulated industry, with training opportunities for compliance What to Expect (Job Responsibilities): Respond to and resolve inbound customer requests related to bank products and services Build and maintain customer relationships while differentiating service from competitors Assess the urgency of customer requests and prioritize resolution accordingly Serve as a liaison between customers and other bank departments Perform general clerical duties and maintain knowledge of banking services What is Required (Qualifications): High school diploma or GED Minimum of one year of experience in banking or financial services in a customer service role Ability to use a personal computer with experience in Microsoft Office products Strong organizational, prioritizing, and time management skills Ability to work independently and under pressure How to Stand Out (Preferred Qualifications): Previous contact center experience Willingness to work a flexible schedule and adjust hours as needed Excellent written and oral communication skills Ability to type with speed and accuracy Experience in a fast-paced environment #J-18808-Ljbffr



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