Customer Service Representative

2 days ago

Van Nuys, United States MV Transportation Full time
Customer Service Representative Job Locations US-CA-Van Nuys ID 2024-8722 Position Type Regular Full-Time Overview

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Responsibilities

MV Transportation is seeking aCustomer Service Representativewho will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Qualifications

TalentRequirements:

  • Experience with Microsoft Word, Excel and excellent ten key skills.
  • Attentive to details.
  • Able to multi-task and to work under pressure to meet deadlines.
  • Customer service experience required.
  • Strong interpersonal skills and excellent written and oral communication skills required.
  • Excellent attendance.
  • Transit experience a plus.
  • Bilingual English/Spanish a plus.
  • Must maintain a valid driver license and all other required credentials, certifications, and qualifications.

Starting pay rate: $21/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Qualified applicants with criminal records will be considered for employment in accordance with the Ordinance, and the California Fair Chance Act.

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