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Account Manager-(Inside Sales)

3 months ago

Houston, United States Pasona NA Full time

Account Manager-(Inside Sales) - Houston, TX

Company Overview:

A global manufacturer specializing in corrosion-resistant fiberglass blowers, centrifugal mag drive pumps, and environmental equipment, with HQ, Japan, seeks an Account Manager (Inside Sales) for the Houston, TX 77066 location.

Responsibilities:

  • Customer Experience: Serve as the main contact for assigned accounts, managing order processing, support, and quotations.
  • Sales Support: Collaborate with sales and internal teams to achieve sales targets and optimize closing ratios.
  • Customer Service: Build strong relationships with customers, provide technical information, and manage communications regarding lead times, transport, and quality issues.
  • Quotations & Orders: Prepare and follow up on quotations, secure orders, and analyze data trends.
  • Process Improvement: Participate in improving internal processes to reduce waste and enhance efficiency.
  • Reporting: Prepare monthly reports and manage customer complaints and returns.
  • Travel: Occasional travel for trade shows or industry events.

Requirements:

  • Experience: Minimum of four years in customer service or sales, preferably in manufacturing.
  • Education: Bachelors Degree required; Engineering background a plus.
  • Skills: Strong technical sales and customer service skills, ability to interpret technical documents, and proficiency in Microsoft Office.
  • Technical Knowledge: Familiarity with rotating equipment, web design, SEO, PPC, and online marketing is advantageous.
  • Customer Relations: Proven ability to build strong customer relationships and respond to inquiries and complaints.

Benefits:

  • Competitive Salary
  • Comprehensive Medical, Dental, and Vision Benefits
  • Generous PTO and Company & National Holidays
  • 401(k) retirement plan available after one year of service
  • Friendly Work Environment
  • Career Growth Opportunities