Client Service Specialist

2 days ago

Fort Lauderdale, United States MITTERA Full time

Job Type

Full-time

Description

Mittera is currently seeking Client Service Specialists to join our team The Client Service Specialist serves as a liaison between our customers and the various areas of expertise across our company. They share customers' detailed requirements including design, print, binding and mailing of projects with the various teams within our company, as well as outside vendors, who produce their jobs. In addition, the Client Service Specialist is responsible for procuring outside services; performing print layouts for client; facilitating informative meetings to share requirements internally; and working with Sales to coordinate client meetings as appropriate.

Essential Duties and Responsibilities

  • Learn about and understand customer-specific program processes
  • Process orders and monitor schedules to provide on-time product delivery
  • Work as liaison between the client, management and internal production departments to track and manage orders in progress
  • Provide direction to and coordinate with production and scheduling departments
  • Communicate with Account Executive, Client Service Teammates, and clients about job statuses
  • Investigate client concerns or complaints, promptly verifying specifics and providing timely issue identification and resolution; escalate to appropriate team members if assistance is needed
  • Identify areas for improvement and research potential solutions to increase client satisfaction levels and/or provide internal process improvement
  • Back-up other team members when necessary
Requirements

Required Skills and Abilities
  • High School degree or equivalent required; Associate Degree or certificate in business or related field preferred
  • 1 - 3+ years of relevant experience required
  • Must be well organized, able to respond quickly to changing situations
  • Must be organized and have the ability to plan, prioritize and follow through on projects assigned with minimal supervision required
  • Effective communications skills with all levels within the organization, clients, and outside vendors
  • Strong computer skills and proficient in Microsoft products
  • Detail oriented; excels in problem identification and resolution
  • Able to work through customer demands and shifting priorities
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Must have the ability to work effectively in stressful situations and meet stringent deadlines
  • Ability to use basic math skills, such as addition, subtraction, multiplication, division, measurements and critical thinking, to solve practical problems
  • Able to work non-traditional hours (as needed)
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 20 pounds at times.
  • Requires fine motor hand and arm movement, manual dexterity and coordination.
  • Must be able to access and navigate each department in the facility
Mittera is a leading-edge company that provides commercial and digital printing, finishing, graphic design, data analytics, direct mail processing, and fulfillment services. Mittera's full-service approach connects data-driven revelations, bar-raising creative, and expertly printed materials to give our customers' brand recognition it deserves. Competitive compensation and robust benefits plans are offered. Benefits include:
  • Medical
  • Dental
  • Vision
  • Life and AD&D Policies
  • Short and Long-Term Disability
  • 401K with Company Match
  • Paid Time Off
  • Paid Volunteer Time Off


Mittera is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Visit us today at mittera.com or stop by and fill out an application at Mittera location near you

  • Client Services Specialist

    4 weeks ago

    Fort Lauderdale, United States Postal Center International Full time

    Duties / Responsibilities:Track and monitor client account health and provide recommendations for successful client retention.Ensure that all performance deliverables are submitted within the assigned scope and on time. Responsible for working directly with clients and internal teams to ensure client jobs are completed correctly, promoting a positive client...

  • Client Services Specialist

    4 weeks ago

    Fort Lauderdale, United States Postal Center International Full time

    Duties / Responsibilities: Track and monitor client account health and provide recommendations for successful client retention. Ensure that all performance deliverables are submitted within the assigned scope and on time. Responsible for working directly with clients and internal teams to ensure client jobs are completed correctly, promoting a positive...

  • Sales Specialist

    2 weeks ago

    fort lauderdale, United States Off Weight Loss Solutions Full time

    About Off Weight Loss Solutions:At Off Weight Loss Solutions, we transform lives through personalized weight loss solutions. We’re seeking a high-performing Sales Specialist to join our team, focused on driving revenue growth, building client relationships, and overseeing client onboarding from the front desk.Role Summary:The Sales Specialist will be...

  • Client Specialist

    6 months ago

    Fort Lauderdale, United States First Horizon Bank Full time

    Summary Provide assistance to the Commercial and Private Banking Relationship Managers Key Responsibilities Include Provide Commercial Lending Support to Commercial Relationship Managers  Review and Fund Loans Assist with maintaining Relationship Managers portfolios – clear loan, collateral and deposit exceptions, credit exceptions, assist...

  • Client Services Coordinator

    4 weeks ago

    Fort Lauderdale, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short-term contract employment opportunity for a Client Services Coordinator in Fort Lauderdale, Florida. This role is primarily focused on providing top-tier client service in the commercial real estate industry, handling a variety of tasks from managing email marketing campaigns to organizing property tours....

  • Client Services Representative

    6 months ago

    Fort Lauderdale, United States Cabanas Law Firm Full time

    DescriptionDo you love talking to people and selling a product you believe in? We're growing our team to Fort Lauderdale and looking for a driven Client Services Rep ready to take the next step in their career. You'll work on assisting qualified leads further down the sales funnel. If you're looking to maximize your earning potential, start your application...

  • Client Service Associate

    5 months ago

    Fort Lauderdale, United States Gallagher Full time

    Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Services Coordinator

    3 weeks ago

    Fort Lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...

  • Client Services Coordinator

    4 weeks ago

    fort lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...

  • Client Services Coordinator

    4 weeks ago

    Fort Lauderdale, United States Educated Solutions Corp Full time

    Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Client Services Coordinator to its team. This role will work onsite in Fort Lauderdale, FL and works Monday-Friday 8am-5pm. This is a 2-month contract to hire role that pays $28 per hour. The key to this role is prior experience in a client services or similar...

  • Client Specialist

    2 months ago

    Fort Worth, United States First Horizon National Corporation Full time

    Location: On site at location listed in job posting Summary Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Provide assistance to the Commercial and Private Client Specialist, Relationship Manager, Specialist, Processing, Business Services, Client, Commercial

  • Client Services Coordinator

    2 weeks ago

    Fort Lauderdale, United States Metasys Technologies Full time

    Client Services Coordinator Fort Lauderdale, FL (onsite) Potential to convert to perm Client is seeking a professional with a strong grasp of commercial real estate tasks to support daily operations, including property signage coordination, broker follow-Client, and crafting marketing materials. Responsibilities Communicate and follow up with brokers on...

  • Client Services Coordinator

    2 weeks ago

    Fort Lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301. Hours: M-F, 8 AM - 5 PM Must have Skills: 3+ years H.S Diploma 2 years of InDesign and Microsoft Office Suite experience is preferred Photoshop and illustrator experience would be preferred Previous commercial real estate...

  • Client Relationship Specialist

    2 months ago

    Fort Lauderdale, United States Charles Schwab Full time

    Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role...

  • Client Services Coordinator

    3 weeks ago

    Fort Lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301. Hours: M-F, 8 AM - 5 PM Must have Skills: 3+ years H.S Diploma 2 years of InDesign and Microsoft Office Suite experience is preferred Photoshop and illustrator experience would be preferred Previous commercial real estate...

  • Financial Services Specialist

    1 month ago

    Fort Lauderdale, Florida, United States First Horizon Bank Full time

    Job SummaryAs a Client Specialist at First Horizon Bank, you will provide critical support to Commercial and Private Banking Relationship Managers. Your primary responsibilities will include:Assisting Commercial Relationship Managers with commercial lending supportReviewing and funding loansMaintaining Relationship Managers' portfolios by clearing loan,...

  • Client Services Coordinator

    4 weeks ago

    Fort Lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301.Hours: M-F, 8 AM - 5 PMMust have Skills:3+ yearsH.S Diploma2 years of InDesign and Microsoft Office Suite experience is preferredPhotoshop and illustrator experience would be preferredPrevious commercial real estate...

  • Client Services Coordinator

    4 weeks ago

    fort lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301.Hours: M-F, 8 AM - 5 PMMust have Skills:3+ yearsH.S Diploma2 years of InDesign and Microsoft Office Suite experience is preferredPhotoshop and illustrator experience would be preferredPrevious commercial real estate...

  • Client Services Coordinator

    3 weeks ago

    Fort Lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301.Hours: M-F, 8 AM - 5 PMMust have Skills:3+ yearsH.S Diploma2 years of InDesign and Microsoft Office Suite experience is preferredPhotoshop and illustrator experience would be preferredPrevious commercial real estate...

  • Client Services Coordinator

    4 weeks ago

    fort lauderdale, United States Motion Recruitment Full time

    Our client is seeking an Client Services Coordinator for a 1-2 months contract on W2. This role is onsite to Fort Lauderdale, FL 33301.Hours: M-F, 8 AM - 5 PMMust have Skills:3+ yearsH.S Diploma2 years of InDesign and Microsoft Office Suite experience is preferredPhotoshop and illustrator experience would be preferredPrevious commercial real estate...