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Guest Service Representative
2 weeks ago
Job Id: 1054 # of Openings: 2 GUEST SERVICES REPRESENTATIVE - PART TIME
3% QUARTERLY ATTENDANCE BONUS
The Embassy Suites by Hilton in Rockford is looking for fun and outgoing people to work as part-time Guest Services Representatives at our front desk. Embassy team members are passionate about their work and also like to have fun It's an "all hands-on deck" kind of environment to get our jobs done. If you want to have fun, be valued, and make a difference, apply today
As a Guest Services Representative on our team, you will complete a variety of tasks which includes:
- Check hotel guests in and out.
- Makes reservations for guests.
- Provide information to guests on the hotel as well as the surrounding area.
- Keeps desk area stocked with necessary materials.
- Post charges and ensure overall proper payment.
- Other duties as assigned by management.
The position is ideal for someone with the following experience and qualities:
- Good personality and positive interpersonal skills.
- Accuracy and attention to detail.
- Ability to communicate clearly and effectively with guests regarding all aspects of their hotel stay.
- Dependability and regular attendance.
- Previous customer service experience and/or sales experience.
- Ability to perform basic arithmetic, including the use of percentages.
- 401K+ Match (up to 6%)
- Employee Assistance Program
- 9 Paid Holidays
- Team Member Development & Training
- DEI Committee dedicated to making your employee experience great
Equal Opportunity Affirmative Action Employer
Apply for this Position
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