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Assistant Store Manager

1 month ago

Plano, United States Tecovas Full time

**Assistant Store Manager**

at Tecovas Plano, TX **Position Description:**

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike Were looking for talented **Part-Time** and **Full-Time** **Assistant Store Managers** that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities will include:

LEADERSHIP & TEAM MANAGEMENT

* Supports the Store Manager in recruiting, hiring, and retaining top talent

* Supports the Store Manager in creating and maintaining a succession strategy

* Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.

* Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.

CUSTOMER EXPERIENCE

* Cultivates an environment of genuine customer connection

* Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values

* Facilitates an energized pace, positive service environment and team development

* Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer

VISUAL AND BUSINESS OPERATIONS

* Facilitates the sharing of product knowledge

* Upholds stock-to-sales processes, presentation standards, and manages product placement

* Maintains an effective store structure, floor plan, and appropriate fixture usage

* Upholds and ensures compliance with shipments, transfers and restock standards

* Adheres to and develops awareness around internal and external Loss Prevention procedures

COMMUNICATION AND RELATIONSHIPS

* Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards

* Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

**Qualifications:**

* **Full-Time** Assistant Store Managers: 3+ years Retail Management experience (Store Manager experience preferred)

* **Part-Time** Assistant Store Managers: 2+ years Retail Management experience

* Part-Time Assistant Store Managers must be available to work 15-20 hours per week

* Exceptional leadership, selling, and customer service skills

* Strong merchant skills and a history of delivering financial results

* Proven record of hiring and developing great talent

* Experienced in coaching, counseling & conflict resolution

* Independent, proactive, results-driven work ethic

* Utmost character, honesty, and transparency

**Requirements:**

* High School Diploma required (College Degree preferred)

* Must be 18 years of age or older

* Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.

* Ability to deliver excellent customer service while implementing loss prevention practices

* Able to lift up to 30lbs regularly and perform store maintenance tasks

* Must have reliable transportation

* Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

**Full-Time Benefits:**

* Competitive salary

* 99% health and 100% dental & vision insurance premium coverage for employee and dependents

* Free Boots

**Part-Time Benefits:**

* Competitive hourly compensation + incentives

* Free boots and generous employee discount

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. Its not the easiest or cheapest method, but were committed to classic construction techniques that stand the test of time. With 19 retail stores (and counting) across the Austin, Dallas and Southeast regions, were bringing western goods into new frontiers and aim to be the most welcoming brand in western. Were certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow

***Important note:*** *We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where were headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual on-site interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant If youre on the fence, just give it a try*

***Hiring process and disclaimer****: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply*

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Tecovass Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender Gender Gender

Please identify your race Please identify your race Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Veteran Status Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilit