Store Associate

3 months ago

Plano, United States Goodwilldallas Full time

>> Store Associate Store Associate Summary Title:Store AssociateID:34299Department:Alma Dr.- Plano, TXDescription

Job Relationships

Supervised by: Store Manager, Assistant Store Manager and Shift Leader

Supervises: No one

**FULL-TIME PLANO**

Hours of Work: Non-Exempt, Variable Hours, 30-40 hours per week. Weekend and flexibility required.

**Position Summary:** At Goodwill, your work changes the lives of people with challenges to employment. You can make a difference Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.

Duties & Responsibilities:

- Punctual and dependable attendance.

- Provide excellent customer service to customers and donors.

- Properly distribute inventory from the back room to the correct areas.

- Ensure merchandise is stocked and presentable on the sales floor.

- Abide by the policies and procedures as set forth by Goodwill.

- Must be able to perform tasks according to work instructions.

- Ensure security of all company assets and donations.

- Perform general sales floor/production area duties and cross train in all work areas.

- Adhere to cash handling procedures as outlined by Agency procedures.

- Greet and assist all donors/customers while directing complaints to management.

- Assist in loading and unloading of Goodwill trucks and trailers.

- Maintain store housekeeping to Agency standards.

- Attend training as required.

- Perform other duties and projects as assigned.

Education & Experience:

- High school diploma or GED, preferred.

- Prior customer service experience, preferred.

- Ability to speak, read and write the English language.

- Desire to provide excellent customer service.

Knowledge, Skills, and Ability:

- Provides prompt and courteous customer service.

- Ability to apply company policies and procedures.

- Ability to stay organized and multi-task in an efficient manner.

- Good time management skills and demonstrate adherence to timelines and schedules.

- Attention to detail and follows instructions

- Basic math skills.

- Good interpersonal skills: able to work well with a wide range of people.

Core Competencies:

- Live the Values

- Results Driven

- Customer Focus

- Communication

- Job Skills Knowledge

**Physical Requirements:**

- This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity; frequent repetitive motions; talking, hearing, smelling and visual acuity.

- The ability to push, pull and lift up to 50 pounds, or more with assistance.

* Goodwill prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, non-merit based factors, or any other characteristic protected by law.

**Work Environment:**

- Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.

- Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods

which may vary from week to week as well as occasional overtime when approved by management.

- Moderate noise level.

Alternatively, you can apply to this job using your profile on one of the following sites:

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