Computer Network Support Specialist

2 weeks ago


New York, United States Centuria Inc. Full time

**Job Details**

**Computer Network Support Specialist - (123)**

This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. ****

Job Title Computer Network Support Specialist Location IRS - NY - Holtsville, NY 11742 US (Primary)

Education Bachelor's Degree Job Type Full-time Travel Job Description **Job Title: Computer Network Support Specialist**

**Location: Holtsville, NY**

**Term:** Full Time

**Clearance Level: Background Investigation**

**Program: IRS**

**Job Summary:**

IRS User & Network Services (UNS)/Enterprise Field Operations (EFO) provides Deskside Services support to approximately 100,000 customers nationwide. Centuria has been awarded a contract to support the IRS EFO by providing operations and maintenance support to its nationwide end user community. Centuria is looking for qualified candidates that can provide incident management/trouble ticket support, resolve end user IT issues, support distribution of IT assets and refresh laptop/desktop computers.

Network technicians shall provide on-site support for incident management by delivering professional resolution of IRS local & wide-area network incidents and problems. The technicians shall provide troubleshooting assistance to resolve network incidents, and coordinate with other IT organizations or vendors to resolve these incidents. Network technicians are responsible for installing new switches and routers, Voice over IP, and ensuring that devices are configured correctly.

**Responsibilities:**

* Receipt of trouble tickets through the KISAM system.

* Execution of problem determination and resolution.

* Provide timely updates in the KISAM system that is informative of the work performed on the assigned ticket.

* Set up replacement switches and routers at network location.

* Test and confirm operation of installed switches and routers.

* Correction of discrepancies identified, and root cause analysis to prevent future discrepancies

* Remove and execute asset control procedures to excess the refreshed target system.

* Utilize Call Management Software to handle voice mail issues

**Qualifications:**

* Basic understanding of networking protocols and TCP/IP

* Familiarity with switch and router operation

* Basic understanding of L2/L3 device configurations

* Use and operation of a ticketing system such as Remedy

* Must possess excellent communications and customer support skills

* Candidates will be responsible for supporting regional and local offices with limited number of IT personnel. Hence, candidates must be motivated and self-starters

* Candidate must be able to pass a background check



  • New York, New York, United States Metropolitan Transportation Authority Full time

    Job SummaryWe are seeking a highly skilled Computer Support Specialist to join our team at the Metropolitan Transportation Authority. As a key member of our IT department, you will be responsible for providing technical support to clients utilizing MTA computer hardware, software, and technology services within an integrated network environment.Key...


  • New York, United States Centuria Inc. Full time

    Job Title Computer User Support Specialist Location IRS - NY - Holtsville, NY 11742 US (Primary) Education Associate Degree Job Description **Job Title: Computer User Support Specialist** **Location: Holtsville, NY** **Term:** Full Time **Clearance Level: Background Investigation** **Program: IRS** **Job Summary:** IRS User & Network Services...


  • New York, United States Rockefeller University Full time

    Organization OverviewThe goal of Information Technology (IT) is to provide information resources and services to accelerate and support scientific research at The Rockefeller University. Our department is responsible for cyberinfrastructure, high-performance computing, bioinformatics, decision support, data analytics, cybersecurity, and the scientific and...


  • New York, United States Fusco Personnel, Inc. Full time

    Job DescriptionJob DescriptionComputer Support SpecialistsNew York, NY – Long-Term Contract100% On-SiteFusco Personnel is actively recruiting for Computer Support Specialists to join our client located in the New York, NY area. This is a full-time, long-term contract opportunity. The ideal candidate will have prior experience working within the NYS system,...


  • New York, New York, United States Synechron Inc. Full time

    About the RoleWe are seeking an experienced Network Support Specialist to join our team at Synechron Inc. as an Eagle Network Infrastructure Support Expert. This role will provide technical support for our network infrastructure, with a primary focus on supporting Eagle Investment Systems.Key ResponsibilitiesProvide expert technical support for Eagle...


  • New York, United States Rockefeller University Full time

    Organization Overview The goal of Information Technology (IT) is to provide information resources and services to accelerate and support scientific research at The Rockefeller University. Our department is responsible for cyberinfrastructure, high-performance computing, bioinformatics, decision support, data analytics, cybersecurity, and the scientific and...


  • New York, New York, United States Guide 2 Research Full time

    Job DescriptionJob Title: Computer Network ArchitectJob Summary:We are seeking a highly skilled Computer Network Architect to join our team at Guide 2 Research. As a Computer Network Architect, you will be responsible for designing, implementing, and maintaining computer networks for our organization. You will play a crucial role in creating efficient and...


  • New York, United States The Rockefeller University Full time

    Organization OverviewThe goal of Information Technology (IT) is to provide information resources and services to accelerate and support scientific research at The Rockefeller University. Our department is responsible for cyberinfrastructure, high-performance computing, bioinformatics, decision support, data analytics, cybersecurity, and the scientific and...


  • New York, New York, United States WellLife Network Full time

    Behavioral Support Specialist at WellLife NetworkThe Behavioral Support Specialist (BSS) works closely with the Interdisciplinary Team (IDT) to address the mental health and behavioral requirements of the individuals served. The BSS evaluates behavioral needs and implements strategies to diminish maladaptive behaviors while promoting positive alternative...


  • New York, New York, United States City of New York Full time

    About the RoleWe are seeking a highly skilled Network Operations Specialist to join our team at the City of New York. As a LAN Service Associate, you will be responsible for ensuring the integrity and efficiency of our Enterprise-wide Agency LAN, which consists of over 100 locations across the five boroughs.Key Responsibilities:Perform technical diagnostics...


  • New York, New York, United States iCapital Network Full time

    About iCapital NetworkiCapital is revolutionizing the global alternative investment landscape. Our advanced financial technology platform has redefined how financial advisors, wealth management firms, asset managers, and banks assess and recommend tailored public and private market strategies for their affluent clientele. iCapital currently manages...


  • New York, New York, United States MLB Network Full time

    Customer Service Representative (Seasonal)at MLB NetworkWe are seeking temporary seasonal team members with robust customer service expertise and a collaborative mindset to deliver outstanding support to our subscribers. In this dynamic role, you will address customer inquiries related to billing, product details, technical assistance, and general...


  • New York, New York, United States Russell Tobin & Associates Full time

    Job SummaryRussell Tobin & Associates is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesProvide technical support and...


  • New York, New York, United States InGenesis Full time

    Job SummaryInGenesis is seeking a skilled Cybersecurity Support Professional to join our team. As a key member of our IT security team, you will be responsible for conducting and coordinating vulnerability assessments and management, working with stakeholders to improve data classification and data loss prevention tasks, and conducting and/or evaluating...

  • IT Support Specialist

    2 weeks ago


    New York, New York, United States MetroPlusHealth Full time

    Empower. Unite. Care. MetroPlusHealth is dedicated to empowering New Yorkers by fostering community through exceptional care. We believe that healthcare is a fundamental right. If you possess compassion and a collaborative mindset, consider contributing to our mission. Take pride in your daily work. About NYC Health + Hospitals MetroPlusHealth delivers...


  • New York, New York, United States Amazon Web Services, Inc. - A97 Full time

    About the RoleWe are seeking a highly skilled Cloud Networking Specialist to join our team at Amazon Web Services, Inc. - A97. As a Cloud Networking Specialist, you will be responsible for developing and executing go-to-market strategies that drive revenue growth and customer adoption of our cloud networking services.Key ResponsibilitiesDevelop and execute...


  • New York, New York, United States Presidio Full time

    dSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREATPresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...


  • New York, New York, United States TSG Risk Management Full time

    Job OverviewExperience Required: Minimum of 4-5 years in Desktop Support.Position Summary:We are looking for a proficient IT Support Specialist to enhance our operations. The successful candidate will be responsible for delivering technical assistance and resolving issues related to computer systems, software applications, and hardware components.Key...


  • New York, United States Harlem Children's Zone Full time

    HCZ requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Accordingly, successful candidates must be fully vaccinated against COVID-19 and submit proof of vaccination prior to the commencement of employment. Harlem Children’s Zone, Inc. (HCZ) is a multi-site, multi-program community organization that provides a...


  • New York, New York, United States Collaborative Support Programs Full time

    Under the supervision of the Regional Coordinator, the Community Support Specialist delivers direct assistance, skill enhancement, and community resource connections to individuals facing psychiatric and/or substance use challenges. The role is focused on empowering individuals to achieve independence and work towards their fullest potential. The Community...