Rental Team Lead

3 weeks ago


Avon Park, United States Beaver Creek Resort Company Full time

Leadership Opportunity at Beaver Creek Resort Company Vail Resorts offers a dynamic work environment where you can grow in your passion for the outdoors while building lifelong connections with teammates and guests from around the world. As a Rental Team Lead, you will be responsible for providing high-end customer service and store support, leading daily operations, monitoring performance and budget, and acting as manager-on-duty in the absence of a Store Manager. Key Responsibilities: Lead daily store operations, including scheduling and payroll Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures Monitor team performance and behavior, providing meaningful feedback and direction Provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition Participate in leadership forums, providing feedback and input on store performance, training, and continuous improvement opportunities Requirements: High School Diploma or GED Equivalent; Business area training or education preferred 1-3 years of rental supervisor experience; ski industry preferred Ability to work in a fast-paced retail environment, multitask, and manage multiple customers Ability to work a flexible schedule, including nights, holidays, and weekends Must be able to communicate fluently in English Benefits: Competitive hourly rate of $25.00 - $27.48 Free Epic pass(es) 40% retail discounts Wellness benefits Excellent training and professional development opportunities Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.



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